Paper is jammed in paper tray 1 or tray 2

If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:

a Pull the paper tray completely out of the machine.

For Jam Tray 1:

For Jam Tray 2:

Troubleshooting

b Use both hands to slowly pull out the jammed paper.

Note

Pulling the jammed paper downward allows you to remove the paper easier.

c Make sure that the paper is below the maximum paper mark () in the B paper tray. While pressing the green paper-guide release lever, slide the

paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

d Put the paper tray firmly back in the machine.

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