Brother DCP-8110DN Network difficulties

	Troubleshooting
Network difficulties

Difficulties	Suggestions
Cannot print over a wired Network.	Make sure your machine is powered on, is online and in the Ready mode. Print
	the Network Configuration Report to verify your Network settings are correct.
	uu Advanced User's Guide: Network Configuration Report
	Reconnect the LAN cable to the hub to verify that the cable and network
	connections are good. If possible, try connecting the machine to a different port
	on your hub using a different cable. You can check the current wired network
	status from the Network control panel menu.

	For more information on Network problems:
	See Network User's Guide.

The network scanning feature	(Windows® and Macintosh)
does not work.	The network scanning feature may not work due to your firewall settings. Change
	or disable the firewall settings. It is necessary to set the third-party
	Security/Firewall Software to allow Network scanning. To add port 54925 for
	Network scanning, enter the information below:
	 In Name: Enter any description, for example Brother NetScan.
	 In Port number: Enter 54925.
	 In Protocol: UDP is selected.
	Please refer to the instruction manual that came with your third-party
	Security/Firewall Software or contact the software manufacturer.
	For more details, you can read FAQs and troubleshooting suggestions at
	http://solutions.brother.com/.
		B
	(Macintosh)
	Re-select your machine in the Device Selector application located in Macintosh
	HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in
	ControlCenter2.
The Brother software cannot be	(Windows®)
installed.	If the Security Software warning appears on the PC screen during the installation,
	change the Security Software settings to permit the Brother product setup
	program or other programs to run.
	(Macintosh)
	If you are using a firewall function of anti-spyware or antivirus security software,
	temporarily disable it and then install the Brother software.

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Contents

Page If you need to call Customer Service User's Guides and where do I find them (Basic User’s Guide) General information Loading paper Loading documents Making copies Printing data from a USB Flash memory drive or digital camera supporting mass storage How to print from a computer How to scan to a computer Routine maintenance Troubleshooting Menu and features Specifications Index (Advanced User's Guide) Page Using the documentation Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide top.pdf How to find Scanning instructions Software User's Guide Nuance™ PaperPort™ 12SE How-to-Guides (Windows® users) How to access the User's Guides for Advanced Features Accessing Brother Support (Windows®) Accessing Brother Support (Macintosh) Control panel overview Page Data LED indications Volume settings Beeper volume Loading paper and print media Loading paper in the standard paper tray and the optional lower tray Page Loading paper in the multi-purposetray (MP tray) Page Printing on thick paper, labels and envelopes from the MP tray Page Unscannable and unprintable areas Paper settings Paper Type Paper Size Tray Use in COPY mode Tray Use in print mode Acceptable paper and other print media Recommended paper and print media Type and size of paper Paper capacity of the paper trays Recommended paper specifications Handling and using special paper Envelopes Types of envelopes to avoid Labels Types of labels to avoid How to load documents Using the scanner glass How to copy Stop copying Copy settings Creating a PRN file for direct printing Page Page Page Printing a document Scanning a document as a PDF file using ControlCenter4 (Windows®) Click Configuration, then select Button settings, Scan and File PDF (*.pdf) File Type Browse Document Size Page Changing the SCAN key settings Before scanning SCAN key settings Page Scanning using the SCAN key Replacing the consumable items Page Replacing the toner cartridge Replacing the toner cartridge WARNING HOT SURFACE Page Page Page Page Replacing the drum unit Replacing the drum unit Page Page Resetting the drum counter Clear Cleaning and Checking the machine Cleaning the outside of the machine Cleaning the scanner glass Cleaning the corona wire Page Cleaning the drum unit Page Page Page Cleaning the paper pick-uprollers Page Identifying your problem Error and maintenance messages Page Page Page Page Page Document Jams Document is jammed in the top of the ADF unit Document is jammed under the document cover Removing small documents Document is jammed at the jammed in the ADF output tray Paper Jams Paper is jammed in the MP tray Paper is jammed in paper tray 1 or tray Paper is jammed at the back of the machine Page Page Paper is jammed inside the machine Page Page Page Paper is jammed in the duplex tray Page If you are having difficulty with your machine Printing difficulties (continued) Paper handling difficulties Copying difficulties Scanning difficulties Software difficulties Network difficulties Other difficulties Improving the print quality Page Page C D A B c d e a b a b c d e A B C D a b c d e A B C a b c d A C D b c d e Page Machine Information Checking the Serial Number Reset functions How to reset the machine On-screenprogramming How to access the menu mode Menu table Page Page Page Page Page Page Page Page Page Page Page Entering text Special characters and symbols General Page Document Size Print media Copy Scanner Printer Direct Print feature Computer requirements Page Consumable items Interfaces Network (LAN) Page Page Visit us on the World Wide Web http://www.brother.com