Examples of poor print quality

ABCDEFG

EFGHIJKLMN

Envelope Creases

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Poor fixing

Curled

Troubleshooting

Recommendation

Make sure that envelopes are printed with the back cover (face-up output tray) opened.

uuPrinting on thick paper, labels and envelopes from the MP tray

uupage 14

Check the envelope type and quality.

uuAcceptable paper and other print media uu page 19

Make sure envelopes are fed only from the MP tray.

uuLoading paper in the multi-purpose tray (MP tray) uu page 12

Choose Improve Toner Fixing mode in the printer driver.

uuSoftware User's Guide: Printing (for Windows®)

uuSoftware User's Guide: Printing and Faxing (for Macintosh)

If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.

Choose Reduce Paper Curl mode in the printer driver.

uuSoftware User's Guide: Printing (for Windows®)

uu Software User's Guide: Printing and Faxing (for Macintosh)

B

Open the back cover (face-up output tray) to let the printed paper exit

 

onto the face-up output tray.

 

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