Error Message

Cause

Action

Replace Parts

It is time to replace the laser

Call Brother customer service or a Brother

Laser Unit

unit.

Authorized Service Center to replace the laser

 

unit.

 

 

 

 

 

Replace Parts

It is time to replace the paper

Call Brother customer service or a Brother

PF Kit 1

feeding kit.

Authorized Service Center to replace the

 

PF Kit.

 

 

PF Kit 2

 

 

PF Kit MP

 

 

 

 

 

Replace Toner

The toner cartridge is at the

Replace the toner cartridge.

 

end of its life. The machine will

(See Replacing the toner cartridge

 

stop all print operations.

 

uu page 40.)

 

 

 

 

 

Scan Unable XX

The machine has a mechanical

Turn the power switch off, and then turn it

 

problem.

on again.

 

 

If the problem continues, call Brother

 

 

customer service for support.

 

 

 

Size Error

The paper size defined in the

Choose a paper size which is supported by the

 

printer driver is not suitable for

tray shown on the LCD.

 

the tray in use.

(See Paper Size uu page 17.)

 

 

 

 

 

Size Error DX

The paper size defined in the

Press Stop/Exit. Choose a paper size which is

 

printer driver and the control

supported by the duplex tray.

 

panel menu is not suitable for

The paper size you can use for automatic

 

automatic duplex printing.

 

duplex printing is A4.

 

 

 

 

 

 

The paper in the tray is not the

Press Start. Load the correct size of paper in

 

correct size and is not suitable

the tray and set the “Paper Size” (Menu, 1, 1,

 

for automatic duplex printing.

2).

 

 

The paper size you can use for automatic

 

 

duplex printing is A4.

 

 

 

Size mismatch

The paper in the tray is not the

Load the correct size of paper in the tray and

 

correct size.

set the “Paper Size” (Menu, 1, 1, 2).

 

 

(See Paper Size uu page 17.)

 

 

 

Toner Low

If the LCD shows Toner Low

Order a new toner cartridge now so a

 

you can still print; however, the

replacement toner cartridge will be available

 

machine is telling you that the

when the LCD shows Replace Toner.

 

toner cartridge is near the end

 

 

of its life.

 

 

 

 

Too Many Files

There are too many files stored

Reduce the number of files stored on the USB

 

on the USB Flash memory

Flash memory drive.

 

drive.

 

 

 

 

Unusable Device

A defective USB device or a

Unplug the device from the USB direct

Remove the

high power consumption USB

interface. Turn the machine off and then on

device has been connected to

again.

Device. Turn the

the USB direct interface.

 

power off and

 

 

 

back on again.

 

 

 

 

 

66