Troubleshooting
Examples of poor print | Recommendation |
| ||
quality |
|
| ||
|
|
| Make sure that you use paper that meets our specifications. |
|
|
|
|
| |
|
|
| Choose Thick Paper mode in the printer driver, choose Thick in the |
|
|
|
| machine’s Paper Type menu setting or use thinner paper than you |
|
|
|
| are currently using. |
|
|
|
| uu Paper Type uu page 17 |
|
Hollow print | uu Software User's Guide: Printing (for Windows®) |
| ||
uu Software User's Guide: Printing and Faxing (for Macintosh) |
| |||
|
|
|
| |
|
|
| Check the machine’s environment. Conditions such as high humidity |
|
|
|
| can cause hollow print. |
|
|
|
| uu Product Safety Guide: Choose a safe location for your product |
|
|
|
| The drum unit may be damaged. Put in a new drum unit. |
|
|
|
|
| |
|
|
|
|
|
|
|
| Clean the corona wire inside the drum unit by sliding the green tab. |
|
|
|
| Be sure to return the green tab to the home position (a). |
|
|
|
|
| |
|
|
| The drum unit may be damaged. Put in a new drum unit. |
|
|
|
|
| |
|
|
|
| B |
| All black |
|
| |
|
|
|
|
|
|
|
| Make sure that you use paper that meets our specifications. A rough |
|
|
|
| surfaced paper or thick print media can cause this problem. |
|
ABCDEFGH |
| |||
abcdefghijk | Make sure that you choose the appropriate media type in the printer |
| ||
A B C D |
| |||
driver or in the machine’s Paper Type menu setting. |
| |||
a b c d e | uu Paper Type uu page 17 |
| ||
0 1 2 3 4 | uu Software User's Guide: Printing (for Windows®) |
| ||
White lines across the page | uu Software User's Guide: Printing and Faxing (for Macintosh) |
| ||
|
|
| The problem may disappear by itself. Print multiple pages to clear this |
|
|
|
| problem, especially if the machine has not been used for a long time. |
|
|
|
| The drum unit may be damaged. Put in a new drum unit. |
|
|
|
|
| |
|
|
|
|
|
89