Error Message

Cause

Action

DIMM Error

The DIMM is not installed

Turn off the machine and remove the

 

correctly.

DIMM.

 

The DIMM is broken.

(See Advanced User's Guide: Installing

 

The DIMM does not meet

extra memory.)

 

 

 

the required specifications.

Confirm the DIMM meets the required

 

 

specifications.

 

 

(See Advanced User's Guide: Memory

 

 

board.)

 

 

Re-install the DIMM correctly. Wait a few

 

 

seconds, and then turn it on again.

 

 

If this error message appears again,

 

 

replace the DIMM with a new one.

 

 

(See Advanced User's Guide: Installing

 

 

extra memory.)

 

 

 

Document Jam

The document was not

See Document is jammed in the top of the ADF

 

inserted or fed correctly, or the

unit uu page 59 or Using the automatic

 

document scanned from the

document feeder (ADF) uu page 23.

 

ADF was too long.

 

 

 

 

Drum Error

The corona wire on the drum

Clean the corona wire on the drum unit.

 

unit needs to be cleaned.

(See Cleaning the corona wire uu page 45.)

 

 

 

 

 

 

The toner cartridge is placed in

Put the toner cartridge into the drum unit, and

 

the machine without the drum

then re-install the drum unit and toner cartridge

 

unit.

assembly in the machine.

 

 

 

Drum Stop

It is time to replace the drum

Replace the drum unit.

 

unit.

(See Replacing the drum unit uu page 48.)

 

 

 

 

 

Duplex Disabled

The back of the machine is not

Close the back cover of the machine.

 

closed completely.

 

 

 

 

Fuser Error

The temperature of the fuser

Turn the power switch off, wait a few seconds,

 

unit does not rise to a specified

and then turn it on again. Leave the machine

 

temperature within the

for 15 minutes with the power on.

 

specified time.

 

 

 

 

 

The fuser unit is too hot.

 

 

 

 

Jam Duplex

The paper is jammed in the

See Paper is jammed in the duplex tray

 

duplex tray or the fuser unit.

uu page 70.

 

 

 

Jam Inside

The paper is jammed inside the

See Paper is jammed inside the machine

 

machine.

uu page 66.

 

 

 

 

The toner cartridge is placed in

Put the toner cartridge into the drum unit, and

 

the machine without the drum

then re-install the drum unit and toner cartridge

 

unit.

assembly in the machine.

 

 

 

Jam MP Tray

The paper is jammed in the MP

See Paper is jammed in the MP tray

 

tray of the machine.

uu page 61.

 

 

 

Jam Rear

The paper is jammed in the

See Paper is jammed at the back of the

 

back of the machine.

machine uu page 63.

 

 

 

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