Difficulties | Suggestions |
Cannot print over a wired Network. | If you are having Network problems. |
| See Network User's Guide. |
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| Make sure your machine is powered on and is online and in Ready mode. Print |
| the Network Configuration Report to verify your Network settings are correct. |
| See Advanced User's Guide: Network Configuration Report. |
| Reconnect the LAN cable to the hub to verify that the cable and network |
| connections are good. If possible, try connecting the machine to a different port |
| on your hub using a different cable. You can check the current wired network |
| status from the Network control panel menu. |
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|
The network scanning feature | (Windows® and Macintosh) |
does not work. | The network scanning feature may not work due to your firewall settings. Change |
| or disable the firewall settings. It is necessary to set the |
| Security/Firewall Software to allow Network scanning. To add port 54925 for |
| Network scanning, enter the information below: |
| In Name: Enter any description, for example Brother NetScan. |
| In Port number: Enter 54925. |
| In Protocol: UDP is selected. |
| Please refer to the instruction manual that came with your |
| Security/Firewall Software or contact the software manufacturer. |
| For more details, you can read FAQs and troubleshooting suggestions at |
| |
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| (Macintosh) |
| |
| HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in |
| ControlCenter2. |
The Brother software cannot be | (Windows®) |
installed. | If the Security Software warning appears on the PC screen during the installation, |
| change the Security Software settings to permit the Brother product setup |
| program or other programs to run. |
| (Macintosh) |
| If you are using a firewall function of |
| temporarily disable it and then install the Brother software. |
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