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| Troubleshooting | |
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Examples of poor print | Recommendation |
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quality |
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| Make sure that you use paper that meets our specifications. A rough |
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| surfaced paper or thick print media can cause this problem. |
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| ABCDEFGH |
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| abcdefghijk | Make sure that you choose the appropriate media type in the printer |
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| A B C D |
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| driver or in the machine’s Paper Type menu setting. |
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| a b c d e | See Paper Type uu page 16. |
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0 1 2 3 4 |
| See Software User's Guide: Printing (for Windows®). |
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White lines across the page | See Software User's Guide: Printing and Faxing (for Macintosh). |
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| The problem may disappear by itself. Print multiple pages to clear this |
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| problem, especially if the machine has not been used for a long time. |
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| The drum unit may be damaged. Put in a new drum unit. |
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| Clean the corona wire inside the drum unit. |
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| See Cleaning the corona wire uu page 45. |
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| ABCDEFGH | The drum unit may be damaged. Put in a new drum unit. |
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Lines across the page |
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| Check the machine's environment. Conditions such as high humidity |
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| and high temperatures may cause this print quality problem. |
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| See Product Safety Guide: Choosing a location. |
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| If the problem is not solved after printing a few pages, put in a new |
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| drum unit. |
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White lines, bands or ribbing |
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across the page |
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