Paper Jams

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent paper jams and multiple sheets of paper from feeding through the machine at the same time.

Paper is jammed in the MP tray

If the LCD shows Jam MP Tray, follow these steps:

a Remove the paper from the MP tray.

b Remove any jammed paper from in and around the MP tray.

c Fan the paper stack, and then put it back in the MP tray.

Troubleshooting

d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray.

1

e Press Start to resume printing.

B

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