Error Message

Cause

Action

Size Error DX

The paper size defined in the

Press Stop/Exit. Choose a paper size which is

 

printer driver and the control

supported by the duplex tray.

 

panel menu is not suitable for

The paper size you can use for automatic

 

automatic duplex printing.

 

duplex printing is Letter, Legal or Folio.

 

 

 

 

 

 

The paper in the tray is not the

Press Start. Load the correct size of paper in

 

correct size and is not suitable

the tray and set the “Paper Size” (Menu, 1, 1,

 

for automatic duplex printing.

2).

 

 

The paper size you can use for automatic

 

 

duplex printing is Letter, Legal or Folio.

 

 

 

Size mismatch

The paper in the tray is not the

Load the correct size of paper in the tray and

 

correct size.

set the “Paper Size” (Menu, 1, 1, 2).

 

 

(See Paper Size uu page 16.)

 

 

 

Toner Low

If the LCD shows Toner Low

Order a new toner cartridge now so a

 

you can still print; however, the

replacement toner cartridge will be available

 

machine is telling you that the

when the LCD shows Replace Toner.

 

toner cartridge is near the end

 

 

of its life.

 

 

 

 

Too Many Files

There are too many files stored

Reduce the number of files stored on the USB

 

on the USB Flash memory

Flash memory drive.

 

drive.

 

 

 

 

Unusable Device

A defective USB device or a

Unplug the device from the USB direct

Remove the

high power consumption USB

interface. Turn the machine off and then on

device has been connected to

again.

Device. Turn the

the USB direct interface.

 

power off and

 

 

 

back on again.

 

 

 

 

 

Unusable Device

A USB device or USB Flash

Unplug the device from the USB direct

 

memory drive that is encrypted

interface.

 

or not supported has been

See the specifications for supported USB Flash

 

connected to the USB direct

 

memory drives in Printing data from a USB

 

interface.

 

Flash memory drive or digital camera

 

 

 

 

supporting mass storage uu page 26.

 

 

 

Wrong Paper Size

The machine cannot find paper

Load the paper in the paper tray shown on the

 

of the same size in another tray

LCD.

 

when the paper tray in use has

 

 

run out of paper during a copy

 

 

operation.

 

 

 

 

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