Troubleshooting

 

Other difficulties

 

 

 

 

 

 

 

Difficulties

Suggestions

 

 

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

 

 

may have triggered the machine’s internal safety mechanisms. Turn the machine

 

 

off and unplug the power cord. Wait for ten minutes, then plug in the power cord

 

 

and turn the machine on.

 

 

If the problem is not solved, turn off the machine. If you are using a backup battery

 

 

or surge suppressor device, disconnect it to make sure it is not the problem. Plug

 

 

the machine's power cord directly into a different known working wall outlet and

 

 

turn on the machine.

 

 

 

 

 

The machine cannot print EPS data

(Windows®)

 

 

that includes binary with the

You need the following settings to print EPS data:

 

BR-Script3 printer driver.

a For Windows® 7 and Windows Server® 2008 R2:

 

 

 

 

Click the

(Start) button and then Devices and Printers.

 

 

For Windows Vista® and Windows Server® 2008:

 

 

Click the

(Start) button, Control Panel, Hardware and Sound, and

 

 

then Printers.

 

 

For Windows® XP and Windows Server® 2003:

 

 

Click the Start button, and select Printers and Faxes.

 

 

b Right-click the Brother DCP-XXXXBR-Script3icon and select

 

 

Properties 1.

 

 

c From the Device Settings tab, choose TBCP (Tagged binary

 

 

communication protocol) in Output Protocol.

B

 

(Macintosh)

 

 

If your machine is connected to a computer with a USB interface, you cannot print

 

 

EPS data that includes binary. You can print EPS data at the machine via a

 

 

network. To install the BR-Script3 printer driver over the network, visit the Brother

 

 

Solutions Center at http://solutions.brother.com/.

 

 

 

 

 

1For Windows® 7 and Windows Server® 2008 R2:

Printer properties, and Brother DCP-XXXX BR-Script3 if necessary

77