| Troubleshooting |
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| Printing difficulties (continued) |
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Difficulties | Suggestions |
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The machine prints the first couple | Check the settings in your application to make sure that it is set up to work with |
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of pages correctly, then some | your machine. |
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pages have text missing. |
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Your computer is not recognizing the machine’s input buffer’s full signal. Make |
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| sure that you connected the interface cable correctly. |
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| See Quick Setup Guide. |
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The machine does not print on both | Check the paper size setting in the printer driver. You need to choose Letter, Legal |
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sides of the paper even though the | or Folio paper that is 16 to 28 lb (60 to 105 g/m2). |
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printer driver is set for Duplex. |
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The machine does not change to | When the machine is in Deep Sleep mode, the machine does not wake up even if |
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Direct Print mode when a USB | you connect a USB flash memory drive to the USB direct interface. |
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flash memory drive is connected to | Press Stop/Exit to wake up the machine. |
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the USB direct interface. |
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Cannot perform ‘Page Layout’ | Check that the paper size setting in the application and in the printer driver are the |
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printing. | same. |
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Print speed is too slow. | Try changing the printer driver setting. The highest resolution needs longer data |
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| processing, sending and printing time. |
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| Check that the back cover is firmly closed and the duplex tray is firmly installed. |
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| Add optional memory. |
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| See Advanced User's Guide: Installing extra memory. |
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The machine does not print from | Try to reduce the print resolution. |
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Adobe® Illustrator®. | See Software User's Guide: Printing (for Windows®). |
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| B | |
| See Software User's Guide: Printing and Faxing (for Macintosh). | |
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Poor print quality |
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