Examples of poor print

Recommendation

quality

 

 

Make sure that you use paper that meets our specifications. Rough-

 

surfaced paper may cause the problem.

ABCDEFGH

See Acceptable paper and other print media uu page 18.

abcdefghijk

Clean the corona wire of the drum unit.

A B C D

 

a b c d e

See Cleaning the corona wire uu page 45.

0 1 2 3 4

The drum unit may be damaged. Put in a new drum unit.

Toner specks

See Replacing the drum unit uu page 47.

The fuser unit may be contaminated.

 

 

Call Brother Customer Service at:

 

In USA: 1-877-BROTHER (1-877-276-8437)

 

In Canada: 1-877-BROTHER

 

Make sure that you use paper that meets our specifications.

 

See Acceptable paper and other print media uu page 18.

 

Choose Thick Paper mode in the printer driver, choose Thick in the

 

machine’s Paper Type menu setting or use thinner paper than you

 

are currently using.

 

See Paper Type uu page 16.

Hollow print

See Software User's Guide: Printing (for Windows®).

See Software User's Guide: Printing and Faxing (for Macintosh).

 

 

Check the machine’s environment. Conditions such as high humidity

 

can cause hollow print.

 

See Product Safety Guide: Choosing a location.

 

The drum unit may be damaged. Put in a new drum unit.

 

See Replacing the drum unit uu page 47.

 

Clean the corona wire inside the drum unit by sliding the green tab.

 

Be sure to return the green tab to the home position (a).

 

See Cleaning the corona wire uu page 45.

 

The drum unit may be damaged. Put in a new drum unit.

 

See Replacing the drum unit uu page 47.

All black

 

80