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Brother DCP-J515W, DCP-J715W Error animation, Document jam (DCP-J715Wonly), Document is jammed inside the ADF unit, Document is jammed in the top of the ADF unit

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Open the ADF cover.

Lift the document cover.

Error animation

Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to go backward.

Document jam (DCP-J715W only)

Documents can jam in the ADF unit if they are not inserted or fed correctly, or if they are too long. Follow the steps below to clear a document jam.

Document is jammed in the top of the ADF unit

a Take out any paper from the ADF that is not jammed.

c Pull the jammed document up and to the left.

Troubleshooting

Document is jammed inside the ADF unit

a Take out any paper from the ADF that is not jammed.

c Pull the jammed document out to the left.

d Close the document cover.	B
e Press Stop/Exit.

d Close the ADF cover. e Press Stop/Exit.

IMPORTANT

To avoid future document jams close the ADF cover correctly by pushing it gently in the middle.

Contents

Page If you need to call Customer Service User's Guides and where do I find it (BASIC USER’S GUIDE) General information Loading paper Loading documents Making copies Printing photos from a memory card or USB Flash memory drive How to print from a computer How to scan to a computer Routine maintenance Specifications Index (ADVANCED USER’S GUIDE) Page Using the documentation Symbols and conventions used in the documentation Accessing the Advanced User’s Guide, Software User’s How to find Scanning instructions How to find Network setup instructions Accessing Brother Support (Windows®) Accessing Brother Support1 (Macintosh) Control panel overview LCD display indications Basic Operations Warning LED indications LCD display Setting the backlight brightness Loading paper and other print media IMPORTANT Loading envelopes and postcards How to load envelopes and postcards Loading photo paper Page Removing small printouts from the machine Printable area Paper settings Paper Type Paper Size Acceptable paper and other print media Recommended print media Handling and using print media Choosing the right print media Paper weight, thickness and capacity How to load documents Using the ADF (DCP-J715Wonly) Using the scanner glass Scannable area How to copy Copy settings Stop copying Paper options PhotoCaptureCenter™ Operations Using a memory card or USB Flash memory drive Getting started Page Print Images View Photos PhotoCapture Center™ print settings How to scan to a memory card or USB Flash memory drive Page Printing a document Scanning a document Scanning using the scan key Scanning using a scanner driver Replacing the ink cartridges Page CAUTION Cleaning and checking the machine Cleaning the scanner glass Cleaning the paper pick-uprollers Cleaning the print head Checking the print quality Checking the print alignment Error and Maintenance messages Page Page Page Error animation Document jam (DCP-J715Wonly) Printer jam or paper jam Page Troubleshooting If you are having difficulty with your machine Printing (continued) Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center™ Difficulties Network Difficulties Machine Information Checking the serial number Reset functions How to reset the machine On-screenprogramming Menu table Network menu (DCP-J515W) Page Network menu (DCP-J715W) Page Page ) (continued) Copy (Default display) Page Watermark Copy Settings Page Photo Capture Print Settings Page Scan Entering Text Inserting special characters Making corrections General Page Print media Copy PhotoCapture Center™ PictBridge (DCP-J715Wonly) Scanner Printer Interfaces Computer requirements Consumable items Network (LAN) Page Page For Australia Only: For New Zealand Only: Visit us on the World Wide Web http://www.brother.com