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| Troubleshooting and Routine Maintenance | |
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Error Message | Cause | Action |
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Ink Low Black | The indicated ink cartridge is | Order a new ink cartridge. You can continue |
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Ink Low Yellow | running out of ink. If a sending | printing until the LCD shows Cannot Print. |
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machine has a colour fax to send, |
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Ink Low Cyan | your machine’s ‘handshake’ will ask |
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Ink Low Magenta | that the fax is sent as black & white. |
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If the sending machine has the |
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| ability to convert it, the color fax will |
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| be printed at your machine as a |
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| black & white fax. |
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Low Temperature | The print head is too cold. | Allow the machine to warm up. |
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Media Error | The memory card is either | Put the card firmly into the slot again to make |
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| corrupted, incorrectly formatted, or | sure it is in the correct position. If the error |
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| there is a problem with the memory | remains, check the media drive (slot) of the |
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| card. | machine by putting in another memory card that |
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| you know is working. |
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Media is Full. | The memory card or USB flash | Your machine can only save to your memory |
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| memory drive you are using already | card or USB flash memory drive if it contains less |
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| contains 999 files. | than 999 files. Try deleting unused files to free |
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| some space and try again. |
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No Caller ID | There is no incoming call history. | If you want to use the Caller ID feature call your |
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| You have not received any calls, | telephone company. (See Caller ID on page 38.) |
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| you have not activated the Caller ID | (See Caller ID on page 41.) (See Caller ID (For |
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| feature on your machine, or you |
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| have not subscribed to the Caller ID |
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| service from your telephone |
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| company. |
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No Cartridge | An ink cartridge is not installed | Take out the new ink cartridge and |
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| correctly. | slowly until it clicks. (See Replacing the ink |
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No File | The memory card or USB Flash | Put the correct memory card or USB Flash |
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| memory drive in the media drive | memory drive into the slot again. |
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| does not contain a .JPG file. |
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No Paper Fed | The machine is out of paper or | Do one of the following: |
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| paper is not properly loaded in the | Refill the paper in the paper tray, and then |
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| paper tray. |
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| press Mono Start or Colour Start. |
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| Remove the paper and load it again and then |
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| press Mono Start or Colour Start (See |
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| on page 8.) |
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No Response/Busy | The number you dialled does not | Verify the number and try again. | B |
| answer or is busy. |
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Not Registered | You tried to access a Speed Dial | Set up the Speed Dial number. (See Storing |
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| number that is not programmed. |
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