Error Message

Cause

Action

Out of Memory

The machine's memory is full.

When copy operation is in progress, press

 

 

Stop/Exit and wait until the other operations in

 

 

progress finish and then try again.

 

 

 

 

The memory card or USB Flash

Delete unused files from your memory card or

 

memory drive you are using does

USB Flash memory drive to make some free

 

not have enough free space to scan

space and then try again.

 

the documents.

 

 

 

 

Paper Jam

Paper is jammed in the machine.

Remove the jammed paper by following the

 

 

steps in Printer jam or paper jam on page 106.

 

 

Make sure the paper length guide is adjusted to

 

 

the correct paper side.

 

 

 

Print Unable XX

The machine has a mechanical

Open the scanner cover and look on the left,

 

problem.

middle, and right hand side under the covers for

 

OR

any foreign objects inside the machine. If the

 

error message continues, disconnect the

 

A foreign object such as a clip or

 

machine from the power source for several

 

ripped paper is in the machine.

minutes then reconnect it.

 

 

 

Scan Unable XX

The machine has a mechanical

Open the scanner cover and look on the left,

 

problem.

middle, and right hand side under the covers for

 

OR

any foreign objects inside the machine. If the

 

error message continues, disconnect the

 

A foreign object such as a clip or

 

machine from the power source for several

 

ripped paper is in the machine.

minutes then reconnect it.

 

 

 

Unusable Device

A broken device has been

Unplug the device from the USB direct interface,

 

connected to the USB direct

then press On/Off to turn the machine off and

 

interface.

then on again.

 

 

 

Unusable Device

A USB device or USB Flash

Unplug the device from the USB direct interface.

Please Disconnect

memory drive that is not supported

 

USB Device.

has been connected to the USB

 

 

direct interface.

 

 

(For more information, visit us at

 

 

http://solutions.brother.com.)

 

 

 

 

Wrong Paper Size

Paper is not the correct size.

Check that the machine’s Paper Size setting

 

 

matches the size of paper in the tray. (See Paper

 

 

Size on page 19.)

 

 

 

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