Error Message | Brother MFC-6650MC, MFC-7750 manual

196 C H A P T E R N I N E T E E N

ERROR MESSAGE	CAUSE	ACTION
NO RESPONSE / BUSY	The number you called does not	Check the number and try again.
	answer or is busy. Or, you may
	have reached a number that is not
	connected to a fax machine.
NOT REGISTERED	You tried to access a One Touch	Set up the One Touch or Speed
	or Speed Dial number that is not	Dial number (see pages 71-73.)
	programmed.
PRINT OVERRUN	The available RAM has been	• Press FF/Cont to print the
	exceeded.	data remaining in the printer
		memory.
		• If you have installed the
		Windows® printer driver, try
		again after setting the TrueType
		mode to “Print as Graphics” in
		the PRINT menu of your
		application software.
		• If this does not clear the error,
		reduce the complexity of your
		document or reduce the print
		resolution.
PRINTER JAM	The paper is jammed in the MFC.	Do not pull the paper out until
		you see page 197.
SET CARTRIDGE	Toner cartridge is not installed.	Reinstall the toner cartridge.
TONER EMPTY	Toner is used up and printing is	Replace the toner cartridge
	not possible.	with a new one (see page 216).
TONER LOW	If the display shows TONER	Order a new toner cartridge now.
	LOW and the Toner Empty LED
	on the control panel is blinking,
	you can still print. But the toner
	is depleted and the MFC is
	telling you that the toner will
	soon run out.

Image 210

Brother MFC-6650MC, MFC-7750 manual Error Message

Contents

MFC Year 2000 Compliant Brother on the World Wide Web For Customer ServiceFax-Back System Brother Bulletin Board Ordering Accessories and Supplies Table of Contents Record FAX/TEL Outgoing Announcement F/T OGM 6Setup Send Speed Dialing Vii Viii 142 164 179 Xii UsingThis Manual Finding Information Fax Tones and Handshake Test Sheet Procedures For USA OnlyAbout Fax Machines USA1-908-685-9283 fax ECM Error Correction Mode MFC 4350, MFC 4650 and MFC 7750 Control Panel Overview MFC 435O MFC 4350, MFC 4650 and MFC 7750 Control Panel Keys Dial Pad MFC 6650MC Control Panel Overview 665O MC MFC 6650MC Control Panel Keys Hook Stop A P T E R O N E MFC Setup Connections Use caution when installing or modifying telephone lines Packing List Make sure you have the following items No ! no ! no Choosing a Location Assembly Installingl the Drum Unit Assembly With Toner Cartridge C S E T U P a N D C O N N E C T I O N S Setting Up the MFC Sleep Connect the telephone line Loading Paper in Multi-Purpose Sheet Feeder Attaching Dust Cover Acceptable Paper MFC can handle paper that has the following specificationsManual Feed Slot Loading one sheet of paper Connecting an External Telephone Answering Device TAD Paper Capacity in FeederSequence YES Connections Connecting an External Telephone Recording Outgoing Message OGM Two-Line Phone System Special Line ConsiderationsRoll Over Phone Lines Converting Telephone Wall Outlets Installing MFC, External Two-Line TAD Two-Line Telephone Custom Features on a Single Line Multi-Line Connections PBX Function Mode User-Friendly ProgrammingIf you want to exit the Function Mode, press Stop Alternating Displays FAX NO. & Start Initial Setup Function Selection Table Setup Send Print Reports Print Options Setting Dialing Mode Tone/Pulse Getting StartedDIALINGTONE? DIALINGPULSE? A P T E R See Composing Electronic Cover Entering Text Entering Text Four times Five timesIf you want to enter a blank space, press twice Press For Press For = ? @ Setting the Speaker Volume Setting Beeper VolumeSetting the Handset Volume You can adjust the speaker volume when your MFC is on Hook Setting the Ring Volume Sleep ModeMemory Storage Delayed Timer Enter & SETPress Set Press Stop to exit Select Answer Mode Basic Receiving Operations Setting Ring Delay TAD Setting F/T Ring Time Ring TIME20 SEC Reduction Easy ReceivePrinting a Reduced Incoming Document Pressing Change Reduction Setting Paper SizePaper Recommended Reductions Setting the Print Density Advanced Receiving OperationsToner Save FAX RECEIVE*51 For FAX/TEL Mode OnlyRemote ACT.ON? TEL ANSWER#51 Polling RXOFF? Setting Up Polling ReceivePolling Enter FAX no Online Press Start KEY Accepted Dialing #XX Setting Up Sequential Polling ReceivePolling RXON? Press or to select Polling on Canceling a Scheduled Job Remaining Jobs Distinctive Ringing MF Link Registering your Distinctive Ringing Pattern Long long Short long short Short short long Caller ID Viewing Caller ID ListPress Clearing a Caller ID Stored in Memory Printing Caller ID List Setup Send BeforeYou Begin Temperature Humidity 50% 70% Paper Manual Transmission Automatic TransmissionManual and Automatic Fax Redial Dual Access Real Time TransmissionReal Time TX Accepted Other SETTINGS? Checking the Jobs StatusReal TIMEON? Canceling Jobs in Memory #02 Sales Report Clear 2.EXITIf you have only one job waiting, go to step Comment OFF Please Call Urgent Confidential Basic Sending OperationsComposing Electronic Cover Cover Page for Next Fax Only Comment OFF Please Call Urgent Confidential User Defined Press To select on or OFF Always Send Cover COVERPAGEOFF? COVERPAGEON?Comment OFF Press Function , 1 , 3 Press or to select Coverpage MSG Using a Printed CoverCover Page Message Composing Your Own Comments Contrast Overseas Mode ResolutionOverseas Mode Advanced Sending Operations Call BACKOFF? Call BACKON? Call ReservationCall Reserveoff Call Reserveon Enter the fax number you’re calling Press Start Delayed FAX Print Sample Call Back MessageDOC 2.MEMORY Broadcasting Multiple Resolution Transmission Setting Up Polling Transmit Press Stop when you’re finished. The screen displaysPolled TXOFF? Canceling a Job While Scanning the Document Interrupting Delayed Fax and Polling Transmit JobsInsert Document Storing Numbers for Easy Dialing Storing One Touch Dial NumbersPress Function , 1 , 6 Storing Speed Dial Numbers SPEED-DIAL? #Name Setting Up Groups for Broadcasting Fax numberTelephone voice number Setup Groupgo Enter & SET Select ONE-TOUCHName Enter & SET Dialing Options Manual DialingTo hang up, replace the handset One Touch Dialing Speed Dialing Dialing Access Codes and Credit Card Numbers HoldPause When the call is over, hang up Tone/PulseSearching Telephone Index FAX FORWARD? Fax Forwarding/PagingProgramming a Fax Forwarding Number FWD# Enter & SET Programming Paging Number PAGING?PAG# Enter & SET FAX STORAGEOFF? Select & SET Setting Fax StorageChanging Remote Access Code Erase ALL FAX? Using Remote Access Code Remote Retrieval Remote Commands OFF Retrieving Memory Status List Retrieving Fax Messages Changing Fax Forwarding Number A P T E R N I N E Xmit Report MFC Settings and ActivityACT.REPORT ALL Dial TEL.INDEX User Settings Memory Status You can print the following lists and reports Activity Report Interval To Print a ReportTransmission Verification Xmit Report INTERVAL? Using MFC as a Copier Sort Photo Stacking Multiple Copies Making a Single CopyMaking Multiple Copies Sorting Multiple Copies Copying a Photograph If You Get a Memory Full MessageReducing and Enlarging Copies Memory Full P.01 Press Stop KEY A P T E R E L E V E N Introduction C12H a P T E R T W E L V E Message Center Mode Flexible Memory Settings Message Storage FAXOFF? Select & SET Setting Up Message CenterSetting Message Storage VOICEON? Select & SET MSG CTR OGM? Recording Message Center Outgoing Message OGMMSG CTR OGM? Select & SET Listening to Outgoing Message OGM Activating Message Center Mode Message IndicatorsVOICE03 FAX02 Online Playing Voice Messages and Memos Printing a Fax MessagePrint FAX? Backup Printing Option Backup Printon Select & SET Erase this MSG? MSG Press Set Press 1 to erase-OR-Press 2 to cancelErasing Messages Erase ALL VOICE? 101 Setting Maximum Time for Incoming MessagesSetting Toll Saver ICM Recording Monitor Fax Forwarding/Paging Recording a MemoRecording a Conversation Programming a Fax Forwarding Number 103 Programming a Paging Number Long beep-Fax messages Long beeps-Voice messages Changing Remote Access Code 105 Remote Control Commands Remote Control Commands 107 Changing Fax Forwarding Number MFC with Your Computer Computer Requirements BeforeYou Install Multi-Function Link ProIf You Don’t Have a CD-ROM Drive 80486/66MHz or higher Windows 3.1, 3.11 or Connecting the MFC to the Computer 111 Printer Driver for the MFC Installing MFC 4350 Printer DriverIf you are using Windows NT Workstation Version Click the Start button in the Taskbar 113 If you are using Windows 3.1 or If you are using Windows 95 115 InstallingTrueType Fonts for MFC For Windows 3.1For Windows 95, 98 and Windows NT Workstation Version 117 Overview of Basic Steps Choosing the Software to Install Installing the Brother Software 119 H a P T E R T H I R T E E N 121 Helpful Hints for Windows 3.1, 3.11 or Windows 95 For DOS Users How to Use the MFC with Your DOS Application SoftwareHP LaserJet IIP emulation mode Auto emulation selection What Does the Remote Printer Console Do? Installing the Remote Printer Console123 Remote Printer Console Main Program Using the Remote Printer Console Main Program PCL 125 Remote Printer Console Printer Setup CategoryPrint Setup Section Current Printer Status Information Setup Section Font Config127 Printer Config Console Config Category Using the Printer Status Monitor ProgramDirect Access Category 129 H a P T E R T H I R T E E N Multi-Function Link Pro option for MFC H a P T E R F O U R T E E N Multi-Function Link Pro Software Using the Multi-Function Link Pro Software Brother Resource ManagerMulti-Function Link Pro 135 Visioneer PaperPort LE Sending a Fax fromYour PC Sending a Quick Fax 137 Sending a Fax from the Main Menu Sending a Fax from a Windows Application Receiving Faxes into your PC Checklist for the MFC to Make Sure MF Link Mode is ActiveChecklist for Your PC 139 Viewing Received Faxes Manager button-OR-From the Start pull-down menu, select Accessing the Scanner Scanning a Document141 Settings in the Scanner Window Scanning a Document into your PC 143 Brightness PreScanning an Image Business Card Size 145 Exporting an Image File NetCentric Internet Fax Compatible Operating Systems Your Fax Service Account 147Receiving Faxes Installing NetCentric FaxStorm Creating an Inbound Account 149 Overview of Utilities Accessing NetCentric FaxStorm Sending Faxes Addressing a Fax 151General Tab Send Fax window appears Adding Contacts One at a Time Selecting a Group or a Contact from a Group 153 Saving a New Contact from the Fax Send WindowSpecifying a Cover About Sending a Fax as E-mail 155 Attachments Tab Sending a Fax from Other Windows Applications Options/Sender Tab If You Are Using Windows NT Workstation Version 157 Setting Up Contacts in the Contact Manager To add a New Contact to the All Group 159 To add a New Contact to Another GroupChanging Contact Detail Setting Up Multiple Addresses 161 Moving or Copying a Contact to Another GroupCreating a Group for Broadcasting Accessing the Status Manager Managing Your Faxes in the Status Manager Managing Faxes from Your Account Accessing Your Account163 Checking the Status of Sent Faxes Outbox Viewing Received Faxes in Your Account Page Inbox Checking Sent Faxes in Your Account Page Outbox Contact NetCentric Corporation at 165Customer Support Monsignor O’Brien Highway Cambridge, MA, USA Main Features Provides an In Memory printer driver 167 Setting Up Automatic E-Mail PrintingIf You are Using Korean Windows 95 You Cannot Use a 16 bit TCP/IP Stack Setting Up the Server Setting the Check Time If the Uninstall Program Displays An Error Message Using Automatic E-Mail PrintingUninstalling Automatic E-Mail Printing from Windows 95 169 To Access the Add/Remove Programs Properties Window Trademarks Popular Printer Emulation Support Special Printing FeaturesWindows Printing Remote Printer Console Program for DOS Bi-directional Parallel Interface Select the print command from your PCPrinting FromYour PC Enhanced Memory Management 173 Two-Sided Printing Manual Duplexing Loading Envelopes in Multi-Purpose Sheet Feeder Loading More Than One Sheet of Paper Paper Tray Simultaneous Printing/Faxing175 Choosing Acceptable Paper FF/Cont Key Printer Operation KeysOn/Off Line Key You can use recycled paper in this MFC 177 Test/Reset KeyPrinting the Print Configuration List Print Priority Key Printing PC Data in Hexadecimal Restoring Factory Default SettingsReset 2.EXIT SET 2.EXIT Accessories Memory Board Optional Memory for the Printer & Fax Operations For the PrinterFor the Fax Installing the Optional Memory Board 181 MemoryConnector Board Spacer Main Controller Information Standard Telephone FCC Notices For 120V Models Only H a P T E R E I G H T E E N Laser Safety For 110-120V Models Only 185 FDA Regulations ManufacturedUnited States 187 Industry Canada Compliance Statement For Canada OnlyInternational Energy Star Compliance Statement Important Safety Instructions Do not use this product near water 189 Voice H a P T E R E I G H T E E N 191 Compilation and Publication Notice H a P T E R E I G H T E E N Troubleshooting Brother Home Error Messages Error Messages 195 Please Wait Error Message 197 Document JamPrinter Jam Paper is Jammed in the Multi-purpose Sheet Feeder Paper is Jammed near the Drum Unit or in the Fuser Unit 199 If You Are Having Difficulty with Your MFC Sending Faxes 201 MFC General Printing Difficulties Windows Setup Printing 203 Remained Data Copy Quality Difficulties 205 Difficulties Setting up the Software Problem Using the HP Pavilion PC HP Demo Screen SaverBi-Directional Parallel Ports nibble and byte modes MFC Connect Failure or Bi-Directional Communication Error 207 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip HP LaserJet 4 PlusNEC SuperScript 610/660 209 Epson ActionLaser 1100Lexmark WinWriter Graphics or Text Is Missing When the Document Is Printed Packing and Shipping the MFC 211 Close the carton and tape it shut Regular Maintenance Cleaning the Document Scanner213 Cleaning the Printer Open the top cover Remove the drum unit assemblyToner sensor Cleaning the Drum Unit 215 Toner Empty Indicator Replacing the Toner Cartridge How to Replace the Toner Cartridge 217 Toner Cartridge Drum Unit 219 Reinstall the drum unit into the MFC and close the top cover 221 Replacing the Drum Unit Follow these steps to replace the drum unit 223 Do not remove the clear plastic starter sheet 225 MFC will eject the clear plastic starter sheet automatically For Customer Service Fax Specifications Product Description Printer Specifications Electrical and Environment 229 Parallel Interface Specifications Symbol Sets/Character Sets Resident Fonts231 H a P T E R T W E N T Y Glossary 233 L O S S a R Y 235 L O S S a R Y 237 L O S S a R Y 134 167111 194 173 FAQ’s Frequently Asked Questions220, 221, 222, 223, 224 166 241 135 19, 20193 190 Visit us on the World Wide Web