T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

203

 

 

 

DOS Setup

Printing

Difficulties

Paper

Handling

Difficulties

DIFFICULTY

SUGGESTIONS

I cannot print from my

Check that the DOS application software interface

application software

settings match those of your printer: for example, if

 

you are using a parallel printer cable, you would

 

probably set your DOS software printer port to

 

LPT1. Check for an error message on the LCD.

The MFC prints, but it

This is an indication that your application printer

prints incorrect

emulation Prints setting and the MFC’S printer

information. Sometimes

emulation do not match. Check your application

it prints a couple of

software to make sure you selected the correct printer

character and then ejects

driver. The MFC emulates HP LaserJet IIP.

the pages, etc.

Try setting the MFC to HP emulation in Remote

 

Printer Console and then select the HP LaserJet IIP

 

printer in your application software.

The MFC prints the first

This is common problem with database software and

part of my document but

Part of spreadsheet software when they are not

does not print the last page

correctly set up. The data has been sent to the printer

(The LCD shows

but the printer did not receive the Page Eject command.

REMAINED DATA)

Press FF/Cont to eject the page. Then ask

 

your software supplier how to add a Page Eject (or

 

Form Feed) command to the end of your print job.

How can I change the

Use the Remote Printer Consol (RPC) program.

user settings or default

 

settings on the MFC?

 

The MFC does not load

Check to see if the CHECK PAPER or PRINTER JAM

paper. The LCD shows

message appears on the LCD. If so, the multi-purpose

CHECK PAPER or

sheet feeder may be out of paper or not properly

PRINTER JAM

installed. If it is empty, load a new stack of paper into the

 

feeder. If there is paper in the multi-purpose sheet feeder,

 

make sure it is straight. If the paper is curled, you should

 

straighten it. Sometimes it is helpful to remove the

 

paper, turn the stack over and put it back into the multi-

 

purpose sheet feeder. Reduce the amount of paper in the

 

multi-purpose sheet feeder, then try again.

 

 

The MFC does not load

Reinsert the paper firmly, one sheet at a time.

paper from the manual

 

feed slot.

 

How can I load envelopes?

You can load envelopes from either the multi-purpose

 

sheet feeder or the manual feed slot. Your application

 

software must be set up to print the envelope size you are

 

using. This is usually done in the Page Setup or

 

Document Setup menu of your software. Refer to your

 

application manual.

What paper can I use?

You can use plain paper, envelopes, transparencies, labels

 

and organizer paper. For information on paper you can

 

use, see “Acceptable Paper” on page 18.

How can I clear paper jams?

See “Printer Jams” on page 197.

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Brother MFC-7750, MFC-6650MC manual 203, Remained Data