200 C H A P T E R N I N E T E E N

Phone Line or Connections

Sending Faxes

DIFFICULTY

SUGGESTIONS

Dialing does not work

Check for a dial tone. Change TONE/PULSE setting

 

(see “Tone/Pulse” p. 31). Check all line cord

 

connections, and make sure the curled handset cord

 

is not in the EXT jack. Check power cord

 

connection. Send a manual fax by pressing Hook

 

—OR—

by lifting the handset, and dialing the number.

 

Wait to hear fax receiving tones before pressing Start .

 

 

MFC does not answer

Make sure the MFC is in the correct receiving mode

when called

for your setup (either FAX, FAX/TEL, TAD (for

 

MFC 4350, MFC 4650 and MFC 7750) or MSG CTR

 

(MFC 6650MC). Check for dial tone. If possible, call

 

your MFC to hear it answer. If there is still no answer,

 

check the telephone line cord connection. Connect a

 

standard telephone handset to the MFC telephone jack.

 

If there is no ringing when you call your MFC, call

 

your Telephone Company to check the line.

No dial tone on the

Press Hook —OR—Lift the handset. If you hear no

handset

dial tone, check telephone line cord connections at

 

the MFC and wall jack. Check that the handset curled

 

cord is connected to the MFC's handset jack. Test the

 

wall jack with another single line telephone. If no dial

 

tone on the wall outlet, call your Telephone

 

Company.

Poor transmitting quality

Try changing your resolution to FINE or

 

SUPERFINE (see “Resolution” p. 64). Make a copy

 

to verify the MFC’s scanner operation.

Transmission verification

There is probably temporary noise or static on the

report prints “Results:NG”

phone line. Try sending the fax again. If the

 

problem continues, call the Telephone Company to

 

check your phone line.

When the receiving party

Sometimes the resolution mode you chose when you

says the picture is

sent your fax may not have been appropriate. Send

not clear

the fax again, but try using the FINE or

 

SUPERFINE mode. Also, your MFC’s scanner may

 

be dirty, so try cleaning it (see page 213).

When the receiving party

Your MFC’s scanner may be dirty or the receiving

says vertical streaks

party’s

print head may be dirty. Clean your scanner,

appear on the faxes

(See page 213) and make a copy to check if the

they receive

problem was caused by your machine.

 

 

 

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Image 214
Brother MFC-6650MC, MFC-7750 manual Sending Faxes