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Brother MFC-7362N, MFC-7470D Improving the print quality, A B C D, a b c d e

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Improving the print quality

If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.

Note

Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources.

a To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications. (See Acceptable paper and other print media

b Check that the drum unit and toner cartridge are installed properly.

Examples of poor print quality					Recommendation
					 Take out the drum unit and toner cartridge assembly. Hold the
					assembly level with both hands and gently shake it from side to
					side several times to spread the toner evenly inside the cartridge.
	ABCDEFGH
	ABCDEFGH				 Check if the Toner Settings of Replace Toner is Continue
	abcdefghijk				 Check if the Toner Settings of Replace Toner is Continue
	A B C D				(Continue mode) by pressing Menu, 1, 8. (See Toner settings in
	A B C D				Chapter 1 of the Advanced User's Guide.)
	a b c d e				Chapter 1 of the Advanced User's Guide.)
	a b c d e				 Check the machine’s environment. Conditions such as humidity,
0 1 2 3 4
0 1 2 3 4					high temperatures, and so on, may cause this print fault. (See the
					Safety and Legal booklet.)
	Faint				 If the whole page is too light, Toner Save mode may be on. Turn
					off Toner Save mode in the machine menu settings or Toner
					Save mode in the printer Properties of the driver. (See Toner
					save in Chapter 1 of the Advanced User's Guide or Advanced tab
					in the Software User’s Guide.)
					 Clean the corona wire of the drum unit. (See Cleaning the corona
					wire on page 72.)
					 Put in a new toner cartridge. (See Replacing the toner cartridge
					on page 61.)
					 Put in a new drum unit. (See Replacing the drum unit on page 66.)

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Contents

Page If you need to call Customer Service Page User’s Guides and where do I find it (BASIC USER’S GUIDE) General information Loading paper Loading documents Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Making copies How to print from a computer How to scan to a computer Routine maintenance Troubleshooting Menu and features Specifications Index (ADVANCED USER’S GUIDE) Page Using the documentation Symbols and conventions used in the documentation Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide Presto! PageManager User’s Guide (Macintosh) Copy to local disk How to find Scanning instructions Software User's Guide Accessing Brother Support (Windows®) Accessing Brother Support (Macintosh) Control panel overview Page Page Volume settings Ring volume Beeper volume Speaker volume Loading paper and print media Loading paper in the standard paper tray Page Loading paper in the manual feed slot Page Printing on thick paper, bond paper, labels and envelopes Page Page Unscannable and unprintable areas Paper settings Paper Type Paper Size Acceptable paper and other print media Type and size of paper Handling and using special paper Envelopes Types of envelopes to avoid Labels Types of labels to avoid How to load documents Using the automatic document feeder (ADF) Using the scanner glass (Flatbed) Page How to send a fax Faxing Letter size documents from the scanner glass Cancelling a fax in progress Transmission verification report Receive modes Choosing the receive mode Using receive modes Fax Only Fax/Tel Manual External TAD Receive Mode settings Ring Delay F/T Ring Time (Fax/Tel mode only) Fax Detect Voice operations (MFC-7470Donly) Telephone line services Making a telephone call Hold Do you have Voice Mail Telephone Service for Australia Distinctive Ring Telephone Service for New Zealand FaxAbility How Does FaxAbility Work How to Turn FaxAbility OFF or ON Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) Connecting an external TAD Connections Recording an outgoing message (OGM) Multi-lineconnections (PABX) External and extension telephones Connecting an external or extension telephone Operation from external or extension telephones For Fax/Tel mode only Using a non-Brothercordless external handset Using Remote Codes Turning on the Remote Codes f Press Stop/Exit Changing the Remote Codes How to dial Manual dialling One touch Dialling Speed Dialling Search Storing numbers One Touch and Speed Dial Options Storing a pause Storing One Touch Dial numbers lPress Stop/Exit Storing Speed Dial numbers OK Changing One Touch and Speed Dial numbers Deleting One Touch and Speed Dial numbers Tone or Pulse (not available in New Zealand) How to copy Stop copying Copy settings Printing a document Scanning a document as PDF file using ControlCenter4 (Windows®) JPEG (*.jpg) Configuration Button settings Scan File Page Changing the SCAN key settings Before scanning SCAN key settings Page Scanning using the SCAN key Replacing the consumable items Replacing the toner cartridge Replacing the toner cartridge CAUTION HOT SURFACE WARNING Page Page Replacing the drum unit Page Page Resetting the drum counter Cleaning the machine Cleaning the outside of the machine Cleaning the scanner glass Cleaning the corona wire Page Cleaning the drum unit Page Page Page Page Cleaning the paper pick-uprollers Page Error and maintenance messages Page Page Page Page Page Transferring your faxes or Fax Journal report Document Jams Document is jammed in the top of the ADF unit Document is jammed under the document cover Removing small documents jammed in the ADF Document is jammed at the output tray Paper Jams Paper is jammed in the standard paper tray Paper is jammed at the back of the machine Page Paper is jammed inside the machine Page Page Page Page Paper is jammed in the Duplex Tray (MFC-7460DN / MFC-7470D / MFC-7860DW) Page If you are having difficulty with your machine Receiving Faxes Receiving Faxes (continued) Sending faxes Handling incoming calls Menu access difficulties Copy difficulties Printing difficulties Printing difficulties (continued) Scanning difficulties Software difficulties Paper handling difficulties Paper handling difficulties (continued) Print quality difficulties Network difficulties (Network models only) Network difficulties (Network models only) (continued) Other Setting Dial Tone detection Telephone line interference Improving the print quality Page A B C D a b c d e 0 1 2 3 Page A B C D a b c d e 0 1 2 3 A B C a b c d C D b c d e Page Page Page Page Machine Information Checking the Serial Number Reset functions How to reset the machine On-screenprogramming Menu table How to access the menu mode Menu table Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Entering text Special characters and symbols General Dimensions Weight Noise level Sound power Sound pressure Temperature Humidity ADF (automatic document feeder) Document Size Print media Fax Copy Scanner Printer Interfaces Computer requirements Page Consumable items Network (LAN) (Network models only) Page Page Page For Australia Only: Support For New Zealand Only: