Error Message

Cause

Action

No Paper

The machine is out of paper or

Do one of the following:

 

paper is not correctly loaded in

Refill the paper in the paper tray and

 

the paper tray.

 

press Start.

 

 

 

 

Remove the paper and load it again.

 

 

Then press Start.

 

 

If the problem is not resolved, the paper

 

 

pick-up roller may need to be cleaned.

 

 

Clean the paper pick-up roller. (See

 

 

Cleaning the paper pick-up rollers

 

 

on page 79.)

 

 

 

No Response/Busy

The number you dialled does not

Verify the number and try again.

 

answer or is busy.

 

No Toner

The toner cartridge is not installed

Pull out the drum unit. Take out the toner

 

correctly.

cartridge and then put it back into the drum

 

 

unit.

 

 

 

Not Available

This function is not permitted to

Contact your administrator to check your

 

all IDs by Secure Function Lock

Secure Function Lock Settings.

 

2.0.

 

 

 

 

Out of Memory

The machine’s memory is full.

Fax sending or copy operation in

 

 

progress

 

 

Do one of the following:

 

 

Press Start to send or copy the scanned

 

 

pages.

 

 

Press Stop/Exit and wait until the other

 

 

operations in progress finish, and then

 

 

try again.

 

 

Clear the faxes from the memory.

 

 

Print the faxes that are stored in the

 

 

memory to restore the memory to 100%.

 

 

Then turn off Fax Storage to avoid

 

 

storing more faxes in the memory. (See

 

 

Printing a fax from the memory in

 

 

Chapter 4 of the Advanced User's Guide

 

 

and Fax Storage in Chapter 4 of the

 

 

Advanced User's Guide.)

 

 

Print operation in process

 

 

Do one of the following:

 

 

Reduce the print resolution. (See Basic

 

 

tab in the Software User’s Guide.)

 

 

Clear the faxes from the memory. (See

 

 

the above explanation.)

 

 

 

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