Error and Maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message | Cause | Action |
B&W Print Only | One or more of the colour ink | Replace the empty ink cartridges. (See |
| cartridges is empty. | |
| While this message appears on |
|
| the LCD, each operation works in |
|
| the following way: |
|
| Printing |
|
| If you click Greyscale in the |
|
| Advanced tab of the printer |
|
| driver you can use the |
|
| machine as a monochrome |
|
| printer for approximately four |
|
| weeks depending on the |
|
| number of pages you print. |
|
| Copying |
|
| If the paper type is set to |
|
| Plain Paper or |
|
| Inkjet Paper you can |
|
| make copies in monochrome. |
|
| Faxing |
|
| If the paper type is set to |
|
| Plain Paper or |
|
| Inkjet Paper the machine |
|
| will receive and print the faxes |
|
| in monochrome. If a sending |
|
| machine has a colour fax, the |
|
| machine’s handshake will ask |
|
| that the fax be sent as |
|
| monochrome. |
|
| If the paper type is set to |
|
| Other Glossy or |
|
| Brother BP71, the machine will |
|
| stop all print operations. If you |
|
| unplug the machine, or take out |
|
| the empty ink cartridge, you |
|
| cannot use the machine until you |
|
| change to a new ink cartridge. |
|
| Replace the empty ink cartridges. |
|
|
| |
|
| |
|
|
|
142