Troubleshooting
Printing (continued)
Difficulty | Suggestions |
Machine does not print from | Try to reduce the print resolution. |
Adobe® Illustrator®. | uuSoftware User’s Guide: Printing (Windows®) |
| uuSoftware User’s Guide: Printing and Faxing (Macintosh) |
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Ink is smudged or running when | Make sure to check the front and back of the paper. Place the glossy surface |
using glossy photo paper. | (printing surface) face down. (See Paper Type uu page 19.) |
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| If you use glossy photo paper, make sure that the paper type setting is correct. |
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Prints appears dirty or the paper | (PC print for Windows® user) |
jams when using Ledger paper. | Select Ledger (Short Grain) size paper in Paper Size in the Basic tab of the |
| |
| printer driver. |
| Check Slow Drying Paper in the Basic tab of the printer driver. |
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| (PC print for Macintosh user) |
| Select Tabloid (Short Grain) size paper in Paper Size of the printer driver. |
| Select Print Settings from |
| of the printer driver. |
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| (Copy) |
| Turn on LGR - Short Grain setting in General Setup. (See Secure |
| Paper Feed mode for Ledger size Short Grain Paper uu page 20.) |
| Adjust the copy density to make copies lighter. (uuAdvanced User’s Guide: |
| Adjusting Density) |
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