Troubleshooting

Printing (continued)

Difficulty

Suggestions

Machine does not print from

Try to reduce the print resolution.

Adobe® Illustrator®.

uuSoftware User’s Guide: Printing (Windows®)

 

uuSoftware User’s Guide: Printing and Faxing (Macintosh)

 

 

Ink is smudged or running when

Make sure to check the front and back of the paper. Place the glossy surface

using glossy photo paper.

(printing surface) face down. (See Paper Type uu page 19.)

 

 

 

If you use glossy photo paper, make sure that the paper type setting is correct.

 

 

Prints appears dirty or the paper

(PC print for Windows® user)

jams when using Ledger paper.

Select Ledger (Short Grain) size paper in Paper Size in the Basic tab of the

 

 

printer driver.

 

Check Slow Drying Paper in the Basic tab of the printer driver.

 

 

 

(PC print for Macintosh user)

 

Select Tabloid (Short Grain) size paper in Paper Size of the printer driver.

 

Select Print Settings from drop-down list and then check Slow Drying Paper

 

of the printer driver.

 

 

 

(Copy)

 

Turn on LGR - Short Grain setting in General Setup. (See Secure

 

Paper Feed mode for Ledger size Short Grain Paper uu page 20.)

 

Adjust the copy density to make copies lighter. (uuAdvanced User’s Guide:

 

Adjusting Density)

 

 

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