Brother MFC-J5910DW manual 83

		Troubleshooting
Error Message	Cause	Action
No Paper Fed	The machine is out of paper or paper	Do one of the following:
	is not properly loaded in the paper	 Refill the paper in the paper tray,
	tray.
		and then press Black Start or
		Color Start.
		 Remove the paper and load it
		again, and then press Black Start
		or Color Start. (See Loading
		paper and other print media
		uu page 12.)
	The paper is jammed in the machine.	Remove the jammed paper by
		following the steps in Printer jam or
		paper jam uu page 75.
		If this error occurs often during duplex
		copying or duplex printing, the paper
		feed rollers may be stained with ink.
		Clean the paper feed rollers.
		(uuAdvanced User’s Guide: Cleaning
		the paper feed rollers)
	Paper dust has accumulated on the	Clean the paper pick-up rollers and
	surface of the paper pick-up rollers	the back sides of the paper feed
	and the back sides of the paper feed	rollers. (uuAdvanced User’s Guide:
	rollers.	Cleaning the paper pick-up rollers)
	The Jam Clear Cover is not closed	Make sure the Jam Clear Cover is
	properly.	closed evenly at both ends. (See
		Printer jam or paper jam uu page 75.)
No Response/Busy	The number you dialed does not	Verify the number and try again.
	answer or is busy.
Not Registered	You tried to access a Speed Dial	Set up the Speed Dial number. (See
	number that is not programmed.	Storing Speed Dial numbers
		uu page 45.)
Out of Fax Memory	The fax memory is full.	Do one of the following:
		 Clear the data in the memory. To
		gain extra memory, you can turn
		off Memory Receive.	B
		(uuAdvanced User’s Guide:
		Turning off Memory Receive
		operations)
		 Print the faxes that are in the
		memory.
		(uuAdvanced User’s Guide:
		Printing a fax from the memory)

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