TROUBLESHOOTING
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Problem | Solution |
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The screen ‘locks’, or | Refer to “Resetting the |
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the | reset the internal memory to the initial settings. If resetting | ||||||
does not respond | the | ||||||
normally. | the AC adapter and remove the batteries for more than 10 | ||||||
| minutes. |
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The display remains | Check that the batteries are correctly installed and that the |
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blank after turning on | AC adapter designed exclusively for your | ||||||
the power. | (provided) is correctly connected. |
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The LCD messages | Refer to “Setting Language and Unit” on page 19 to select |
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are displayed in a | your desired language. |
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foreign language. |
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The label is not | • Check that text has been entered and that the tape |
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printed after pressing | cassette is installed correctly with sufficient tape |
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the Print key. | remaining. |
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| • If the tape is bent, cut off the bent section and thread the | ||||||
| tape through the tape exit slot. |
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| • If the tape is jammed, remove the tape cassette and then | ||||||
| pull out the jammed tape and cut it. Check that the end of | ||||||
| the tape passes through the tape guide before reinstalling | ||||||
| the tape cassette. |
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The label is not | • Remove the tape cassette and reinstall it, pressing it firmly |
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printed correctly. | until it clicks into place. |
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| • If the print head is dirty, clean it with a cotton swab or | ||||||
| optional print head cleaning cassette |
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The ink ribbon is | If the ink ribbon is broken, replace |
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separated from the | the tape cassette. If not, leave the |
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ink roller. | tape uncut and remove the tape | Spool | |||||
| cassette, then wind the loose ink | ||||||
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| ribbon onto the spool as shown in |
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| the figure. |
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The | • Replace the tape cassette if striped tape is visible, as this |
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stops while printing a | indicates that you have reached the end of the tape. | ||||||
label. | • Replace all batteries or connect the AC adapter directly to | ||||||
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Label files saved | All files stored in the internal memory are deleted if the |
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previously are now | batteries are weak or the AC adapter was disconnected. | ||||||
empty. |
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| What to do when... | ||||
z TROUBLESHOOTING
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