60 Help
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•The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries.
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•Is the handset registered correctly to the base, see page 56.
•Check that the mains power is correctly connected.
•Check that the handset is within range of the base.
•The batteries are low, place the handset on the base/charger to recharge.
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•Try cleaning the charging contacts.
•Check that the mains power is correctly connected.
You hear the busy tone when you press 
.
•Make sure the handset is in range of the base.
•Another handset registered to your BT Synergy 5500 base may be on the line.
Answering machine does not record any messages
•The memory may be full. Play and delete old messages, see page 45.
Answering machine messages have the wrong date and time
•Have you set the date and time? See page 30.
Cannot access your messages from another phone
•Have you changed the remote access security PIN code? See page 47. Always keep a note of the new PIN code in a safe place.
If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com
