BT PaperJet 40 UG – Issue 2 – Edition 2 – 18.03.04 – 6026
BT PaperJet 40 continues ringing.
If you answer a call on another phone, and the fax machine continues to ring, it means the BT PaperJet 40 has already answered the call. You can
interrupt the ringing of the fax by pressing 
on the telephone.
Faxes are poor quality.
If you are sending faxes with fine detail or photographs, you may need to change the resolution – press 
FINE or 
PHOTO. See page 18.
Is the original document poor quality? Try adjusting the contrast for light or dark originals, see page 18.
Test your machine by making a copy.
Black lines appear on faxes and copies.
If the lines appear on faxes you send or on copies, clean the scanner, see page 46.
If the lines appear on faxes you receive, ask the sender to clean their scanner.
Copy is blank.
Check the document is loaded the right way around – printed side facing the front.
Machine rings once, pauses then rings again.
This is normal. After the first ring the fax machine takes over the call. If it then recognises that it is a voice call, the machine continues to ring.
Display shows NO CONNECTION or REDIAL FAILED.
Is the telephone line plugged in? Check the connections and try again.
Help 43
