BT PaperJet 40 UG – Issue 2 – Edition 2 – 18.03.04 – 6026
44 Help
| Display shows NO PHONE LINE. |
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| Check your machine is installed correctly. |
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| Display shows NO DIAL TONE. |
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| Check your telephone line cable is plugged into the socket marked LINE | |||||
| on your BT PaperJet 40. |
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| Display continually shows BUSY or faxes you send are constantly | |||||
| interrupted. |
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| Try sending the fax using the | button so you can hear the progress of | ||||
| your call. |
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| Press | and dial the number manually. If the recipient is using an | ||||
| answering machine, wait until you hear the tone after the recorded | |||||
| message, then press | . |
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| When you answer the phone you hear the fax tones or silence. | |||||
| Your machine is receiving a fax. Press | – or if answering on an | ||||
| attached phone, press |
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| – then replace the handset. | ||
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| Display shows EXTERNAL PHONE and the | light flashes. | ||||
BT PaperJet Helpline | Indicates a separate phone connected to the BT PaperJet 40 line cord | |||||
socket is being used. |
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0870 241 6538 |
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Call the dedicated BT PaperJet Helpline:
if you are having difficulties using your BT PaperJet 40.
The Helpline will be open from 8.30am to 5.30pm Monday to Friday, except for UK public holidays, and 9.00am to 2.00pm on Saturdays.
Cannot fix a recurring problem.
Try unplugging your machine from the mains power, wait at least
10 seconds, then switch the power back on again. If the fault still recurs, call the Helpline.