Cadillac 2015 - CRC Customer Assistance for Text Telephone TTY Users, Online Owner Center, Canada

13-4 Customer Information

Canada

General Motors of Canada Limited Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gm.ca

1-888-446-2000 (English)

1-800-263-7854 (French) Roadside Service: 1-800-882-1112

Overseas

Contact the local General Motors Business Unit.

Customer Assistance for Text Telephone (TTY) Users

To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can

communicate with Cadillac by dialing: 1-800-833-2622. TTY users in Canada can dial 1-800-263-3830.

Online Owner Center

Online Owner Experience (U.S.) my.cadillac.com

The Cadillac online owner experience allows interaction with Cadillac and keeps important vehicle-specific information in one place.

Membership Benefits

E (Vehicle Information): Download owner manuals and view vehicle-specifichow-to videos.

G (Maintenance Information): View maintenance schedules, required alerts, and OnStar onboard vehicle diagnostic information. Schedule service appointments.

I (Service History): View printable dealer-recorded service records and self-recorded service records.

D (Preferred Dealer Information): Select a dealer and view locations, maps, phone numbers, and hours.

J (Warranty Tracking Information): Track the vehicle’s warranty information.

J (Recall Information): View active recalls or search by Vehicle Identification Number (VIN). See Vehicle Identification Number (VIN) on page 12-1.

H (Other Account Information): View GM Card, SiriusXM Satellite radio, and OnStar account information.

F (Live Chat Support): Chat with online help representatives.

See my.cadillac.com to register your vehicle.