Printing Problems
If you have trouble printing, we recommend resolving the problems with the following remedies.
NOTE
Please contact your local authorized Canon dealer if a problem persists, or if you encounter problems not listed below.
Printer Trouble
The printer's function does not work.
Cause 1 There is data remaining in the printer's memory. (The Processing/Data indicator is blinking or lit.)
Remedy | Print out the data. (See Chapter 2, "Handling Different Print Jobs.") |
Cause 2 There is a problem with the printer or the software.
Remedy Look at the message on the display and act accordingly. (See "When a Message Is Displayed," on p.
Printing stops before the job is complete.
Cause | There is data remaining in the printer's memory. (The Processing/Data indicator |
| is blinking or lit.) |
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|
Remedy | Print out the data. (See Chapter 2, "Handling Different Print Jobs.") |
You cannot print a job or store a job.
Cause | The total number of pages in all jobs (maximum capacity is 20,000 pages) or |
| size of the data in the hard disk has exceeded the limit which can be processed. |
Remedy 1 Delete other processes, documents, or forms stored in the box, cancel other jobs being processed, or wait until those jobs are finished, then print again.
Remedy 2 Divide the job, then print again.
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Troubleshooting
Printing Problems |