6
Troubleshooting
You cannot store a secured print job.
Cause | The number of secured jobs stored in the machine has exceeded the maximum |
| capacity of 50 jobs, or the total number of pages that are stored or are in jobs |
| has exceeded the limit (20,000 pages). |
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Remedy | Delete other secured jobs, or wait until those jobs have finished printing, then |
| print again. |
Printing Problems
Meaningless characters are being printed.
Cause 1 You have printed from Windows without installing the printer driver for Windows that was included with the machine.
Remedy Install the printer driver for Windows that was included with the machine and print the data again. (See Chapter 2, "Getting Started," in the PCL Driver Guide, the PS Driver Guide, or the UFR II Driver Guide.)
Cause 2
Remedy Reset the
A font that is different from the one specified is printed.
Cause | The 'Send According to Font Substitution Table' setting has been set on the |
| printer driver for Windows. |
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Remedy | Set the 'Send According to Font Substitution Table' setting to the correct setting |
| and print the data again. (See the Help function on the printer driver.) |
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You cannot print the last page. | |
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Cause | The command that identifies the end of the data has not been sent from the PC. |
| (The Processing/Data indicator is blinking or lit.) |
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Remedy | Clear the print data. (If you print from application software that does not have a |
| print function and the last page of data is not a full page, the data will remain in |
| the machine's memory.) (See Chapter 2, "Handling Different Print Jobs.") |