A print job that you have specified as two-sided printing is printed on one side of the paper.

Cause 1 The paper size you have specified is not supported by two-sided printing.

Remedy Change the print job settings and print the data again.

Cause 2 The settings for the front and back sides of the paper are different.

Remedy Change the print job settings and print the data again.

The data does not fit on the page properly.

Cause 1 The paper is not in the correct position.

Remedy Make sure the machine is set correctly and try printing again. (See Chapter 7, "Routine Maintenance," in the Reference Guide.)

Cause 2 The data is outside the printable area.

Remedy 1 Insert margins around the data and print the data again. (See the Help function on the printer driver or the application software manual.)

Remedy 2 Change the 'Scaling' settings on the printer driver and print the data again. (See Chapter 3, "Basic Print Options" in the PCL Driver Guide, the PS Driver Guide, or the UFR II Driver Guide.)

The printing location has slipped.

Cause 1

Margin, Offset Short Edge, or Offset Long Edge in the printer settings menu

 

have been changed.

 

 

Remedy

Set Margin, Offset Short Edge, and Offset Long Edge to '0.00' and print the data

 

again. (See "Margin," on p. 3-17,and "Offset Short Edge/Offset Long Edge

 

(Front)," on p. 3-19, "Offset Short Edge/Offset Long Edge (Back)," on p. 3-20.)

 

 

Cause 2

The application software's top margin and paper location settings are not

 

correct.

 

 

Remedy

Set the correct settings for the top margin and the paper location and print the

 

data again. (See the application software manual.)

6

Troubleshooting

Printing Problems

6-15