Troubleshooting Guide, 283 | Canon 60D specs

Troubleshooting Guide

If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon Service Center.

Power-Related Problems

The battery pack does not recharge.

If the battery’s remaining capacity (p.268) is 94% or higher, the battery will not be recharged.

Do not recharge any battery pack other than genuine Canon Battery Pack LP-E6.

The charger’s lamp blinks at high speed.

If there is a problem with the battery charger or battery pack or if communication with the battery pack (non-Canon battery packs) is not possible, the protective circuit will terminate the charging and the orange lamp will blink quickly at a regular interval. If there is a problem with the battery charger or battery pack, unplug the charger’s power plug from the power outlet. Detach and reattach the battery pack to the charger. Wait 2 to 3 minutes, then reconnect the power plug to the power outlet. If the problem persists, contact your dealer or nearest Canon Service Center.

The charger’s lamp does not blink.

If the internal temperature of the battery pack attached to the charger is high, the charger will not charge the battery for safety reasons (lamp off). During the charging, if the battery’s temperature becomes high for any reason, the charging will stop automatically (lamp blinks). When the battery temperature goes down, the charging will resume automatically.

The camera does not operate even when the power switch is set to <1>.

The battery is not properly installed in the camera (p.26). Recharge the battery (p.24).

Make sure the battery compartment cover is closed (p.26). Make sure the card slot cover is closed (p.32).

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Canon 60D Troubleshooting Guide, 283, Battery pack does not recharge, Charger’s lamp blinks at high speed

Contents

English Copyrights Testing the Camera Before Use and LiabilityIntroduction Take Test Shots to Familiarize Yourself with the Camera Item Check List Icons in this Manual Conventions Used in this ManualBasic Assumptions Chapters Contents Setting the AF and Drive Modes Post-Processing Images Sensor Cleaning 229 Index to Features Shooting Movies Exposure AdjustmentsFlash Live View Shooting Camera Care Handling Precautions Cards LCD Panel and LCD Monitor Quick Start Guide If necessary, the built-in flash will pop- up automatically Focus the subject. p.40Take the picture. p.40 Review the picture. p.50 Nomenclature Nomenclature LCD Panel Viewfinder Information Basic Zone Mode DialCamera User Setting Movie shooting p.171 Creative Zone Lens without a distance scale Lens with a distance scale Charger for Battery Pack LP-E6 p.24 Battery Charger LC-E6Battery Charger LC-E6E Attaching the Strap Getting Started Charging the Battery When not using the camera, remove the battery Tips for Using the Battery and Charger Installing and Removing the Battery Face it toward you Using the LCD MonitorFlip out the LCD monitor Rotate the LCD monitor About the Automatic Self-Cleaning Sensor Turning on the PowerAbout Auto Power Off Battery Life Checking the Battery LevelAt 23C / 73F Time.Under the 6 tab, select Date 3Setting the Date and TimeExit the setting Display the menu Under the 6 tab, select LanguageK 3Selecting the Interface LanguageSet the desired language Slide the cover as shown by the arrows to open it Installing and Removing the SD CardInstalling the Card Open the cover Insert the card Remove the card Removing the CardThen open the cover Attaching and Detaching a Lens To zoom, turn the zoom ring on the lens with your fingers About ZoomingMinimizing Dust Image Conversion Factor To owners of the EF-S 18-200mm f/3.5-5.6 is lens Mark Using the Lens HoodAlign the red index marks Lens About the Lens Image Stabilizer Set the is switch toTake the picture Holding the Camera Basic Operation This releases the shutter and takes the picture Shutter ButtonPressing halfway Pressing completely Turn the 6 dial only Mode Dial Turn the 5 dial only Using the Unlock button 9Operating the Multi-controller Displaying Shooting SettingsUlcd Panel Illumination Display the Quick Control screen QUsing the Quick Control ScreenSet the desired function Quick Control Screen Nomenclature Function Setting Display Basic Zone modes Movie shooting mode3Menu Operations Menu Screen Select a tab Menu Setting Procedure Display the menu screenSelect the setting Set the desired setting Format the card Before You Start3Formatting the Card Select Format Execute Format in the following cases Select Image review 3Setting the Power-off Time/Auto Power Off3Setting the Image Review Time Set the desired time Select OK 3Reverting the Camera to the Default SettingsNSelect Clear all camera settings Shooting Settings My Menu settings Unchanged Camera SettingsLive View Shooting Settings Movie Shooting Settings Asic Z About the Auto Lighting Optimizer Subject Set the Mode Dial to1Fully Automatic Shooting Aim any AF point over Although flash was used, the picture came out dark Sometimes multiple AF points flash simultaneouslyAlthough it is daylight, the flash popped up Low light, the built-in flash fired a series of flashes Recomposing the Shot 1Full Auto TechniquesShooting a Moving Subject Press the shutter button completely Live View ShootingDisplay the shooting image on the LCD monitor Press the a button Image will appear on the LCD monitor Shooting Tips 7Disabling FlashTaking portraits without flash Quick Control screen will appear on the LCD monitor Set the Mode Dial to C Press the Q buttonCCreative Auto Shooting Select a function Blurring/sharpening the background Shoot by ambience selection Drive mode/Flash firing Check that the AF point covering the face flashes in red 2Shooting PortraitsUse a telephoto lens Focus the face With a zoom lens, use the wide-angle end 3Shooting LandscapesShooting night scenes Move to the subject as close as possible 4Shooting Close-upsUse a simple background Simple background makes the flower, etc., stand out better Use the center AF point to focus 5Shooting Moving Subjects Use a wide-angle lens and a tripod 6Shooting Portraits at Night Automatically set k User selectable QQuick Control ScreenFunction Ambience Ambience Effect Set the Mode Dial to any of the following modes C 2 3 4 5Shoot by Ambience Selection On the Quick Control screen, select the desired ambience Set the ambience effect Ambience Settings Shoot by Lighting or Scene Type Set the Mode Dial to any of the following modes 2 3 4 Shoot by Lighting or Scene Type Lighting or Scene Type Settings Page Setting the AF Drive Modes One-Shot AF for Still Subjects Selecting the AF ModeN AI Servo AF for Moving Subjects AI Focus AF for Automatic Switching of AF Mode Selecting with the Dial SSelecting the AF Point NPress the S button Select the AF point Maximum aperture Up to f/2.8 AF-Assist Beam with the Built-in FlashLens’ Maximum Aperture and AF Sensitivity Maximum aperture Up to f/5.6 Subjects difficult to focus When Autofocus FailsMF Manual Focusing Set the lens focus mode switch to Single shooting Press the R button Select the drive modeISelecting the Drive ModeN While looking at the LCD panel, turn the 6 or 5 dial Press the R button Select the self-timer JUsing the Self-timer10-sec. self-timer k 2-sec. self-timerN Image Settings Select the image-recording quality 3Setting the Image-recording QualityImage-recording Quality Setting Examples Select Quality Quality Guide to Image-recording Quality Settings ApproxPrinting File Size Possible Maximum About RAW Maximum Burst During Continuous Shooting Flash Range Setting the ISO SpeedNPress the i button Set the ISO speed ISO Speed Guide About a Auto ISO Speed 3Setting the Maximum ISO Speed for Auto Ison Picture Style Effects ASelecting a Picture StyleNSelect Picture Style Select a Picture Style Faithful About the SymbolsSymbols Neutral Set the parameter Parameter Settings and EffectsACustomizing a Picture StyleN Select a parameter KFilter Effect Monochrome AdjustmentLToning Effect Select the base Picture Style ARegistering a Picture StyleNSelect User Def Press Registering a Picture StyleN About White Balance 3Setting the White BalanceNSelect White balance Select the white balance Plain, white object should fill the spot metering circle OCustom White BalancePhotograph a white object Select the custom white balance PSetting the Color Temperature White Balance Correction Select WB Shift/BKT UWhite Balance CorrectionNSet the white balance correction Bracketing Sequence White Balance Auto BracketingSet the white balance bracketing amount 100 3Auto Lighting OptimizerN Set the correction setting101 Under the 1 tab, select 3Lens Peripheral Illumination CorrectionSelect Peripheral illumin. correct 102 103 About the Lens Correction Data Create a new folder 3Creating and Selecting a FolderCreate a Folder Select Select folder Select Create folder Creating Folders with a Personal Computer Selecting a Folder105 About Folders Next sequential file number 3File Numbering MethodsContinuous 106 Manual Reset Auto Reset107 Enter text 3Setting Copyright InformationNSelect Copyright information Select the desired option 109 Text Entry Procedure 110 3Setting the Color SpaceNSelect Color space About Adobe RGB Obtain various results Camera settings, you canCreative Zone modes, you As desired. By changing 112 Set the Mode Dial to d Focus the subjectProgram AE Check the display Differences Between d and 1 Full Auto 113About Program Shift 114 Set the Mode Dial to s Set the desired shutter speedShutter-Priority AE Checkshoot. the viewfinder display Shutter Speed Display 115 Aperture-Priority AE Set the Mode Dial to f Set the desired aperture116 117 Depth of Field PreviewNAperture Display 118 Manual ExposureSet the shutter speed and aperture Set the exposure QSelecting the Metering ModeN Press the n button Select the metering mode119 120 Setting Exposure CompensationN Set the AEB amount Canceling AEB Take the pictureHAuto Exposure Bracketing Aebn Select Expo. comp./AEB AE Lock Effects AAE LockNPress the a button Recompose and take the picture 123 Bulb ExposuresElapsed exposure time will be displayed on the LCD panel Attach the eyepiece cover Using the Eyepiece CoverFUsing the Remote Switch Remove the eyecup 125 Mirror LockupNFocus the subject, then press the shutter button completely Press the shutter button completely again Transmit button RRemote Control ShootingSet the lens focus mode switch to MF Press the remote controller’s 127 Displaying the Electronic LevelDisplaying the Electronic Level on the LCD Monitor Check the camera’s tilt 128 Displaying the Electronic Level in the ViewfinderSelect C.Fn IV -2 Assign SET button Display the electronic level Flash Photography Automatically set within 1/250 sec. 2 sec DUsing the Built-in Flash130 Shooting Shutter Speed Aperture Aperture ISO Speed 100 200 400 800 1600 3200 6400 12800 3Using Red-eye Reduction131 Effective Range of Built-in Flash 132 YFlash Exposure CompensationNSelect y Set the flash exposure compensation amount 133 134 AFE LockNPress the D button to pop-up the built-in flash Focus the subject Press the a button Flash firing 3Setting the FlashNNormally, set this to Enable Select Flash control Function Built-in flash External flash Flash modeFlash mode 136 Shutter sync 137 136 Flash exposure compensation Wireless flash137 Shutter sync 138 Setting the External Speedlite Custom Functions Wireless flash set-up example Using Wireless FlashNSlave Unit Settings and Position Canceling the slave unit’s auto power off Press the I button to pop-up the built-in flash Select Built-in flash func. settingSelect Flash mode Fully Automatic Shooting with One External Speedlite Select Firing group Select Wireless funcUnder Wireless func., Channel, etc., will be displayed Set Channel 142 Set the desired flash ratio and shoot Set Firing group to 1All, then shoot Basic settings1All Using multiple slave Speedlites as one flash unit Fully-automatic Shooting with Multiple External Speedlites 144 AB Multiple slave units in multiple groups 145 Wireless func +3 146 Flash exp. compExp. comp FE lock 147 Setting the Flash Output Manually for Wireless FlashWireless func Wireless func +3 148 External SpeedlitesEOS-dedicated, EX-series Speedlites Canon Speedlites other than the EX-series 149 Using Non-Canon Flash UnitsSync Speed 150 151 Shooting with the LCD Monitor Live View Shooting Display the Live View image AShooting with the LCD Monitor152 153 Set the zLive View shoot. menu to EnableTemperature Shooting Conditions Enabling Live View Shooting 154 About the Information Display Picture Style Final Image Simulation155 Final image simulation for still images 156 Shooting Function SettingsISettings QQuick Control Grid display ZMenu Function SettingsAF mode 157 Exposure simulationN Enable gDisable E 158 159 Silent shootingN ModeDisable Metering timerN Move the AF point Using AF to FocusSelecting the AF Mode Live Mode d 161 UFace detection Live Mode c 162 163 Live Mode and uFace Detection Live Mode NotesAF operation 164 165 Quick Mode fAF point 1 Display the Live View image Select the AF point. N 166 You can magnify the image and focus precisely manually Focusing ManuallyFocus manually 167 168 Custom Function Notes 169 170 Cards which can record movies 171About Full HD 172 Autoexposure Shooting Set the Mode Dial to kKShooting Movies Shoot the movie 173 Set the shutter speed Manual Exposure ShootingSelect Movie exposure Select Manual 175 Focus and shoot the movie 176 Final image simulation for movies 177 178 Shooting Stills in the k ModeDrive mode All settable Flash Flash off Shooting Still Photos 179 180 3Setting the Movie-recording Size Total Movie Recording Time and File Size Per Minute 181 182 3Menu Function SettingsMenu Movie exposure KHighlight tone priority KISO speed setting increments183 AF and metering buttons for k Manual 184Menu Sound recordingN Auto Silent shooting Metering timer185 Wind filter 186 Recording and Image Quality 187 Playback and TV connection 188 About images taken with another camera 189 Exit the image playback XImage PlaybackSingle Image Display Playback the image Select the image BShooting Information Display Sample of Image Taken in a Creative Zone Mode191 About the Highlight Alert Sample of Image Taken in a Basic Zone ModeSample of Movie Taken in Movie Mode 192 Brightness Display 193About the AF Point Display About the Histogram HDisplay Multiple Images on One Screen Index display XSearching for Images Quickly194 195 IJump through Images Jump displaySelect the jump method Browse by jumping 196 YMagnified ViewMagnify the image Scroll around the image 197 BRotating the ImageSelect Rotate Rotate the image Rate the image or movie 3Setting RatingsSelect Rating Select an image or movie Taking advantage of ratings 199 Press the Q button to turn off the Quick Control screen QQuick Control During PlaybackSelect a function and set it 200 201 Playback on a TV set p.209 KEnjoying Movies202 Playback and Editing with a Personal Computer Playback on the Camera’s LCD Monitorp.204-208203 Playback the movie KPlaying MoviesSelect a movie On the single-image display, press 205 Save the movie XEditing the Movie’s First and Last ScenesOn the movie playback screen, select Check the edited movie All images/Movies/Stills 3Slide Show Auto PlaybackSelect Slide show Select the images to be played 208 Set Set up as desiredStart the slide show Quit the slide show 209 Viewing the Images on TVViewing on HD High-Definition TV Sets Connectset. the Hdmi cable to the TV 210 Press the x button Movie playback menu For Hdmi CEC TV setsSelect Ctrl over Hdmi 211 Set Connect the AV cable to the TV212 213 KProtecting ImagesSelect Protect images Select the image and protect it 214 3Protecting All Images in a Folder or Card Select Erase images LErasing ImagesErase the image 3Checkmarking X Images to be Erased in a Batch 216 3Erasing All Images in a Folder or Card Select LCD brightness Changing Image Playback Settings3Adjusting the LCD Monitor Brightness Adjust the brightness 218 3Auto Rotation of Vertical ImagesSelect Auto rotate Set the auto rotation 219 Post-Processing Images Select an image Adjust the filter effectCreative Filters Select Creative filters Save the image Creative Filter Features221 Select Resize Resize222 Resize Options According to Original Image Size Available Resize SettingsAbout Image Sizes 223 Process the image RProcessing RAW Images with the CameraN224 225 Displaying the setting screenImages with Aspect Ratio Setting About the Magnified Display 226 RAW Image-processing Options Press the I button to return to the normal view 227Color space p.110 Peripheral illumination correction p.102 Chromatic aberration correction 228 About smudges adhering to the front of the sensor 229 Disabling Automatic Sensor Cleaning FAutomatic Sensor CleaningCleaning the Sensor Now Select Clean nowf 231 3Appending Dust Delete DataNPreparation Obtain the Dust Delete Data 232 About the Dust Delete Data End the cleaning 3Manual Sensor CleaningNSelect Sensor cleaning Select Clean manually 234 Printing p.236 235Digital Print Order Format Dpof p.245 236 Turn on the printer Set the camera’s power switch toDirect printing procedure is done entirely with the camera Preparing to Print To a printer 237Press the x button Icon will appear on the upper left to 238 Select Paper settingsWPrinting Select the image to be printed 239 QSetting the Paper SizeYSetting the Paper Type USetting the Page Layout Set the printing effects What is displayed on the screen240 Select Print, then press Set the date and file number imprintingStart printing 241 KBrightener EAdjustment of Printing EffectsAdjust levels 242 Press 0 to exit the trimming Trimming the Image243 244 Handling Printer Errors Error Messages Set the option as desired Setting the Printing Options Select Print orderSelect Set up Digital Print Order Format Dpof Press the 7 button 246 247 Print Ordering Under the 3 tab, select Print order. Select Print Set the Paper settings p.238Direct Printing with Dpof Prepare to print 249 Customizing Camera Clearing All Custom Functions 3Setting Custom FunctionsNSelect Select the group Select the Custom Function No 251 3Custom FunctionsN Fn I Exposure 3Custom Function SettingsN252 250-1/60 sec. auto Disable Enable Tv/Av253 Auto Standard Strong Low Fn II Image254 Off Auto 255 Fn III Autofocus/Drive IR AF assist beam only Enable DisableEnable external flash only 256 AF point selection method Fn IV Operation/Others257 AF and metering buttons 258 259 Ef-A Ef-D Ef-S About focusing screen characteristics Fn IV -5 Add image verification data 260 Select Register to My Menu Select My Menu settingsAbout My Menu settings 3Registering My MenuN Clearing the Camera User Settings Register Camera User SettingsNSelect Camera user settings Select Register settings 263 Menu Options which can be Registered 264 Reference BButton Functions Camera Settings266 267 Shooting Settings Select Battery info 3Checking the Battery Information268 Select Register, then press Confirmation dialog will appear Registering the Battery to the CameraSelect Register 269 270 Labeling the Serial No. on the BatteryTake out the battery and affix the label Write the serial No. on a label Follow on page 269 to select Delete info., then press Select the battery pack information to be deletedLook for the serial No 271 Insert the DC Coupler Using a Household Power OutletConnect the power cord Connect the DC Coupler’s plug Insert an Eye-Fi card. p.32 Select Eye-Fi settings Using Eye-Fi Cards273 274 Display the connection information 275 276 Function Availability Table According to Shooting Modes Function Availability Table According to Shooting Modes 277 2Shooting 2 Red Menu Settings278 1Shooting 1 Red 4Playback 2 Blue 279ZShooting 4 Red 3Playback 1 Blue 7Set-up 3 Yellow 2805Set-up 1 Yellow 6Set-up 2 Yellow 9My Menu Green Movie Shooting Mode Menus281 8Custom Functions Orange ZMovie 3 Red About the menu screen in movie shooting mode282 OMovie 2 Red Charger’s lamp blinks at high speed Troubleshooting GuideBattery pack does not recharge 283 No images can be shot nor recorded Battery becomes exhausted quickly284 Camera turns off by itself 285 286 Movie sometimes freezes momentarily 287Camera button/dial’s function has changed Movie shooting terminates by itself 288 289 290 Eye-Fi settings menu item does not appear### is displayed 291 Error Codes AC Adapter Kit Bundled AccessoriesSystem Map 292 System Map 293 294 Specifications Exposure Control 295Viewfinder Autofocus Drive System 296Shutter Flash Movie Shooting 297 Post-Processing of Images 298LCD Monitor Image Playback 299 300 Battery Pack LP-E6Battery Charger LC-E6 Battery Charger LC-E6E EF-S 18-55mm f/3.5-5.6 is 301EF-S 15-85mm f/3.5-5.6 is USM EF-S 18-135mm f/3.5-5.6 is 302EF-S 18-200mm f/3.5-5.6 is 303 TrademarksEF-S 17-85mm f/4-5.6 is USM 304 Use of genuine Canon accessories is recommendedAbout MPEG-4 Licensing 305 Safety Warnings Preventing Injury or Equipment Damage 306 European Union and EEA only 307 308 Important Safety Instructions 314 EOS Digital Solution Disk 310309 311 Software Start Guide Check that the camera is not connected to your computer Installing the Software311 Compatible OS Click Finish 312Compatible OS MAC OS X 10.4 313 314 Index 315 316 317 318 319 CEL-SQ1LA210