Troubleshooting Guide
If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon Service Center.
The battery pack does not recharge.
Do not recharge any battery pack other than a genuine Canon Battery Pack
The battery charger’s <CAL/CHARGE> lamp blinks in red, no Charge level lamp is lit, or all three Charge level lamps are blinking.
See pages 32 and 33. If you are recharging Battery Pack
•If a Charge level lamp lights up, you can keep using the battery pack. However, if the battery pack’s recharge performance is low, replacing the battery pack with a new one is recommended.
•If no Charge level lamps light up, the battery pack is faulty. Remove the battery pack from the charger and consult your dealer or nearest Canon Service Center.
The camera does not operate even when the power switch is set to <1>.
Make sure the battery is properly installed in the camera (p.34). Make sure the card slot cover is closed (p.35).
Recharge the battery (p.30).
The access lamp still blinks even when the power switch is set to <2>.
If the power is turned off while an image is being recorded to the card, the access lamp will remain on/continue to blink for a few seconds. When the image recording is completed, the power will turn off automatically.
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