Troubleshooting Guide

When I shoot still photos during movie shooting, the movie shooting stops.

To shoot still photos during movie shooting, using a CF card compatible with UDMA transfer rates is recommended.

Setting a smaller image size for the still photos and shooting fewer continuous shots may resolve the problem.

The time code is off.

Shooting still photos during movie shooting will cause a discrepancy between the actual time and time code. When you want to edit a movie using time code, it is recommended not to shoot still photos during movie shooting.

Operation Problems

I cannot change the setting with <6>, <5>, or <9>.

Set the power switch to <1> (p.38).

Check the [85: Multi function lock] setting (p.329).

Vertical-grip controls such as <6> and <9> do not work.

Set the vertical-grip operation switch to <1> (p.49).

The camera button/dial’s function has changed.

Check the [85: Custom Controls] setting (p.333).

Display Problems

The file name’s first character is an underscore (“_”).

Set the color space to sRGB. If Adobe RGB is set, the first character will be an underscore (p.162).

380