Troubleshooting Guide

The battery becomes exhausted quickly.

Use a fully-charged battery pack (p.30).

The battery performance may have degraded. See [53: Battery info.] to check the battery’s recharge performance level (p.360). If the battery performance is poor, replace the battery pack with a new one. The number of possible shots will decrease with any of the following operations:

Pressing the shutter button halfway for a prolonged period.

Often activating only the AF without taking a picture.

Using the lens’ Image Stabilizer.

Using the LCD monitor often.

Continuing Live View shooting or movie shooting for a prolonged period.

The camera turns off by itself.

Auto power off is in effect. If you do not want auto power off to take effect, set [52: Auto power off] to [Disable] (p.57).

Even if [52: Auto power off] is set to [Disable], the LCD monitor will still turn off after the camera is left idle for 30 min. (The camera’s power does not turn off.)

Shooting-Related Problems

The lens cannot be attached.

The camera cannot be used with EF-S lenses (p.43).

The viewfinder is dark.

Install a recharged battery pack in the camera (p.34).

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