Troubleshooting Guide
If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon Service Center.
The battery pack does not recharge.
Check that the battery pack is properly attached to the battery charger. Check that the battery charger is properly connected to the power outlet.
Do not recharge any battery pack other than a genuine Canon Battery Pack
The battery charger’s lamp blinks.
If there is a problem with the battery charger, the protective circuit will stop the charging operation and the charge lamp will blink in orange. If this happens, disconnect the charger’s power plug from the power outlet and remove the battery pack. Attach the battery pack to the charger again and wait a while before connecting the charger to a power outlet again.
The camera does not operate even when pressing the power button.
Make sure the battery is properly installed in the camera (p.34). Make sure the card/battery compartment cover is closed (p.34). Recharge the battery (p.32).
The power/access lamp still blinks even when the power is set to <2>.
If the power is turned off while an image is being recorded to the card, the power/access lamp will remain on/continue to blink for a few seconds. When the image recording is completed, the power will turn off automatically.
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