Troubleshooting Guide

Even though I set a decreased exposure compensation, the image comes out bright.

Set [A3: Auto Lighting Optimizer] to [Disable]. When [Standard/ Low/High] is set, even if you set a decreased exposure compensation or flash exposure compensation, the image may come out bright (p.159).

When I use the <f> mode with flash, the shutter speed becomes slow.

If you shoot at night when the background is dark, the shutter speed becomes slow automatically (slow-sync shooting) so that both the subject and background are properly exposed. To prevent a slow shutter speed, under [A1: External Speedlite control], set [Flash sync. speed in Av mode] to [1/200-1/60 sec. auto] or [1/200 sec. (fixed)] (p.221).

The flash always fires at full output.

If you use a flash unit other than an EX-series Speedlite, the flash will always be fired at full output (p.293).

Under [A1: External Speedlite control], if [Flash metering mode] under [Flash C.Fn settings] is set to [TTL], the flash will always fire at full output (p.224).

I cannot set flash exposure compensation with [Flash function settings].

If flash exposure compensation has been set on an external Speedlite, [Flash exposure compensation] (p.223) cannot be set in the [Flash function settings] screen. Also, if you set flash exposure compensation with the camera and then set flash exposure compensation with the external Speedlite, the Speedlite’s flash exposure compensation setting will be given priority. When the Speedlite’s flash exposure compensation is canceled (set to 0), [Flash exposure compensation] can be set with the camera.

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