Troubleshooting Guide
Display Problems
The menu screen shows few tabs and options.
With Scene Intelligent Auto, Basic Zone modes, and the movie shooting mode, certain tabs and menu options are not displayed. Set the shooting mode to a Creative Zone mode (p.54).
The file name’s first character is an underscore (“_”).
Set the color space to sRGB. If Adobe RGB is set, the first character will be an underscore (p.176).
The file name starts with “MVI_”.
It is a movie file (p.211).
The file numbering does not start from 0001.
If the card already contains recorded images, the image number may not start from 0001 (p.210).
The shooting date and time displayed is incorrect.
Make sure the correct date and time has been set (p.41). Check the time zone and daylight savings time (p.40, 42).
The date and time is not in the picture.
The shooting date and time does not appear in the picture. The date and time is instead recorded in the image data as shooting information. When printing, you can imprint the date and time in the picture by using the date and time recorded in the shooting information (p.271).
[###] is displayed.
If the number of images in the card exceeds the maximum number of images that the camera can display, [###] will be displayed (p.235).
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