Troubleshooting Guide

High-speed sync cannot be set in the <f> mode.

Under [A1: External Speedlite control], set [Flash sync. speed in

Av mode] to [Auto] (p.221).

During shooting, the white <s> icon or red <E> icon is displayed.

This icon indicates that the camera’s internal temperature is too high. The white <s> icon indicates degraded still photo quality. The red <E> icon indicates that the power will soon turn off automatically (p.128, 201).

Movie shooting stops by itself.

If the card’s writing speed is slow, movie shooting may stop

automatically. Use an SD Speed Class 6 “ ” or faster card. To find out the card’s read/write speed, see the card manufacturer’s Web site, etc.

If the movie shooting time reaches 29 min. 59 sec., the movie shooting will stop automatically.

The ISO speed cannot be set for movie shooting.

If movie autoexposure is set, the ISO speed is set automatically. You can set the ISO speed only if movie manual exposure is set (p.181).

The exposure changes during movie shooting.

If you change the shutter speed or aperture during movie shooting, the changes in the exposure may be recorded.

Zooming the lens during movie shooting can cause changes in the exposure regardless of whether the lens’ maximum aperture changes or not. Changes in the exposure may be recorded as a result (except with the EF-S18-135mm f/3.5-5.6 IS STM or EF-M18-55mm f/3.5-5.6 IS STM).

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