Troubleshooting

Problem

Possible Cause

Try This

Ink does not eject

Print Quality is not set

Be sure to set the Print Quality setting to High for Windows or Fine for

properly/Printing is

properly

Macintosh.

Blurred/Colors are

 

 

 

Wrong/White

 

 

 

Streaks appear

 

On the Main tab, click High for the Print Quality setting.

 

 

When you cannot choose the High setting or when the print quality does not

 

 

improve, select Custom, click Set, and then adjust the Quality bar for higher

 

 

print quality.

1.Select Manual in the Print Mode pull-down menu in the Print dialog box and then click Details.

2.Click the Quality icon and then drag the Print Quality slide bar to the Fine end.

Printed Paper Curls Paper is too thin

Use Photo Paper Pro to print images that require a lot of ink (i.e. pictures with

or Ink Blots

intense colors or photographs).

 

 

 

 

Color Intensity setting

Reduce the Intensity setting in the printer driver and try printing again.

 

is too high

 

 

 

 

 

 

1.Open the Printer Properties dialog box.

2.On the Main tab, select Manual for Color Adjustment, and then click Set.

3.Drag the Intensity slide bar to adjust the intensity.

1.In the Print dialog box, select Color Option from the pop-up menu.

2.Drag the Intensity slide bar to set the intensity.

 

Paper feed roller is

Clean the paper feed roller.

 

dirty

See “Paper Does Not Feed Properly” on page 68.

 

 

 

Printed Surface is

Inappropriate paper is

Check if the paper you are printing on is too thick or curled.

Scratched

used

See “Print Media to Avoid” on page 3.

 

 

Note that smudging may occur at the top and bottom edges of the paper when

 

 

using Borderless Printing. Ensure that the paper you are using is compatible

 

 

with Borderless Printing.

 

 

 

 

 

 

Types Suitable for Borderless Printing” on page 32.

 

 

See “Media

 

 

 

 

 

 

 

 

See “Media Types Suitable for Borderless Printing” on page 35.

 

 

 

Thick paper is used

 

Select Prevent paper abrasion in the printer driver.

 

 

 

 

 

 

 

 

 

1.

Open the Printer Properties dialog box.

 

2.

Click the Maintenance tab and then Custom Settings.

 

3.

Select the Prevent paper abrasion check box and click Send.

 

Click OK when the confirmation message appears.

 

 

 

 

 

Print dialog box.

 

1. Open the

 

2. In the Paper Source pull-down menu, select Prevent paper abrasion.

 

When Prevent paper abrasion is selected in the Printer Properties dialog box

 

(for Windows) or the Print dialog box (for Macintosh), the setting is also

 

applied under direct printing.

65

Page 69
Image 69
Canon P-I9900-QSG-1203 quick start See Paper Does Not Feed Properly on, See Print Media to Avoid on