Canon P-I9900-QSG-1203 quick start Number Flashes Possible Cause Try This

Troubleshooting

Number of

Flashes

Possible Cause

Try This

Eleven flashes	Simple print head	Possible causes are as follows:
	alignment failed	•	Ink has run out.
		•	Print head nozzles are clogged.
		•	The paper output tray has been exposed to a strong light source preventing
			correct print head alignment.

Press the RESUME/CANCEL button.

See “Printing the Nozzle Check Pattern” on page 44, for information on how to print a nozzle check pattern.

If you suspect the paper output tray has been exposed to a strong source of light, press the RESUME/CANCEL button and move the printer to a darker location. Try to align the print head again.

If print head alignment fails again, manually align the print head.

See “Aligning the Print Head” on page 56 for information on the manual print head alignment.

Note POWER lamp flashes	An error that requires contacting the Customer Care Center may have occurred.
alternately green and	Disconnect the printer cable from the printer, and then turn the printer off and
orange	unplug the printer from the power supply. Plug the printer back in and turn the
	printer back on after leaving it about 10 minutes.

If the problem remains, contact the Customer Care Center.

70