Troubleshooting

Cannot Print Properly from the Digital Camera

The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Correct the error according to the procedure below.

Camera Error Message

Possible Cause

Try This

Printer in use

Images are printed from the

Wait until printing ends. The printer automatically starts

 

computer

printing the images from the camera after completing the

 

 

current printing.

 

 

 

Printer warming up

The printer is warning up

Wait until warm-up ends. When it is ready, the printer starts

 

 

printing automatically.

 

 

 

No Paper

No paper is loaded

Load the paper in the printer and press the RESUME/CANCEL

 

 

button on the printer.

 

 

 

Paper Jam

A paper jam occurs in the

Remove the jammed paper, load new media, and press the

 

printer

RESUME/CANCEL button.

 

 

 

Printer cover open

The front cover is open

Close the front cover.

 

 

 

No print head

Print head is defective or not

Install the print head again according to the Easy Setup

 

installed

Instructions. If the problem continues after reinstalling it, the

 

 

print head may be defective. Contact the Customer Care Center.

 

 

 

Waste tank full

The waste ink tank (waste ink

The printer has a built-in waste ink absorber to hold the ink

 

absorber*) is almost full

used during print head cleaning. Eight flashes indicate that this

 

 

absorber is nearly full.

 

 

Press the RESUME/CANCEL button to clear the error so printing

 

 

can continue.

 

 

Contact the Customer Care Center.

 

 

 

Printer error

An error requiring servicing

Turn off the printer, unplug the power cord from the power

 

has occurred (The POWER

supply, plug the power cord back in, and then turn on the

 

lamp on the printer flashes

printer. If the same error occurs, contact the Customer Care

 

alternately orange and green)

Center.

 

 

 

 

Ink is low

It is about time to replace the ink tank with a new one. Use a

 

 

new ink tank. Select Continue in the Low ink Warning display to

 

 

resume the printing.

 

 

 

 

Ink tank is empty

The ink tank has run out of ink. Replace the ink tank with a new

 

 

one.

 

 

 

*The waste ink absorber absorbs ink used at cleaning and so on. When you experience this error, you must replace the waste ink absorber and check the printer.

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Canon P-I9900-QSG-1203 quick start Cannot Print Properly from the Digital Camera, RESUME/CANCEL button