Troubleshooting

Problem

Possible Cause

Try This

Printer Does Not

 

 

 

After turning off the computer, other equipment, and then the printer, disconnect

Start or Printer

 

 

 

the FireWire cable connecting other equipment, then try to print again.

Connected to the

Stops During

It is recommended that you connect only one computer to this printer when using

computer through

Print Jobs

FireWire for connection.

FireWire cable with

 

other equipment

 

 

 

 

 

 

 

Cannot Print to

Incorrect page size

Verify that the page size setting matches the size of the paper loaded in the

End of Job

selected

printer:

 

 

 

 

 

- Check the Paper Size setting from within your application to ensure that it

 

 

 

 

 

matches the size of the paper loaded.

 

 

 

 

- Check the Page Setup tab in the Printer Properties dialog box of the printer

 

 

 

 

 

driver (for Windows) or the Page Setup dialog box of the printer driver (for

 

 

 

 

 

Macintosh) to ensure that it matches the size of the paper loaded.

 

 

 

 

Not enough free

Your operating system may be out of free disk space.

 

space on hard disk

Check the available space on your computer’s hard disk.

 

 

 

 

 

 

 

The size of the print

 

 

 

 

 

data is too large

 

 

 

 

 

Check the size of the print data. For Windows XP and Windows 2000, if the size of

 

 

 

 

 

 

 

 

the data is too large, part of it may be lost. When the spool format is EMF, follow

 

 

 

 

the procedure below.

 

 

 

 

1 Open the Printer Properties Dialog Box.

 

 

 

 

2 On the Main tab, click Print Option….

 

 

 

 

3 Select the Reduce spool data size check box, and Click OK.

 

 

 

 

 

Note

When Reduce spool data size is set, the print quality may be

 

 

 

 

 

 

 

degraded.

 

 

 

 

 

 

 

 

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Canon P-I9900-QSG-1203 quick start Printer Does Not