Canon P-I9900-QSG-1203 quick start An Error Message Appears on the Screen

					Troubleshooting
An Error Message Appears on the Screen
Problem	Possible Cause				Try This
Paper Identification	Paper Identification	Continuing printing may result in poor print quality. To maintain print quality,
Error	is not functioning	disable the Paper Identification function, and try printing again, if other printer
	properly	functions are working normally.
		1.	With the printer on, open the Printer Properties dialog box.
		2.		Click Maintenance tab and then Custom Settings.
		3.		Clear the check box on Identify paper type and click Send.
				Click OK when the confirmation message appears.
		4.		Click the Main tab and select the correct paper type from Media Type.
		5.		Click OK, then try printing again.

1.With the printer on, open the BJ Printer Utility.

2.Select Custom Settings from the pull-down menu.

3.Click Identify paper type to remove the check mark.

4.Select Send, and then click OK.

5.Open the Print dialog box.

6.Select Quality & Media from the pop-up menu.

7.Select the correct paper type from Media Type, and then click Print.

Borderless Printing	Incorrect paper is	Ensure that the loaded paper is suitable for Borderless Printing.
Error	loaded	If the error continues, disable Paper Identification, select the desired type of
		paper, then try printing again.
	Printer is not ready	The POWER lamp will flash green when the printer is warming up or when a print
		job is being sent to the printer. It will glow a steady (non-flashing) green when it
Error Writing/
		is ready for use or when the print job is completed.
Output to USBxxx
(USBPRNxx)
	Paper is not loaded	Load paper and press the RESUME/CANCEL button.
	Paper is not loaded	Remove the paper, fan the paper to ensure that sheets are not sticking together,
	correctly	and reload the paper correctly into the Auto Sheet Feeder.
	Printer port setting	Check the printer port settings.
	does not match the	1. Open the Printer Properties dialog box.
	interface connected	2. Click the Port tab (or the Details tab) to confirm the port settings.
	to the printer
		A USB port is selected if either USBnnn (Canon i9900) or USBPRNnn (Canon
		i9900) (where n is a number) is indicated.
		To change this setting, shut down your Windows operating system, turn off
		the printer, then re-connect the printer to the interface selected in the printer
		driver.

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