Appendix
84
Canon USA offers a full range of customer technical support* options:
Interactive troubleshooting,
e-mail technical support, the latest driver downloads and answers to frequently asked
questions (www.canontechsupport.com <http://www.canontechsupport.com>)
Toll-free live technical support within the limited warranty Monday-Saturday (excluding holidays) at 1-800-828-4040
The location of the ASF nearest you for carry-in service (1-800-423-2366)
If the problem cannot be corrected by using one of the above technical support options, repair op tions (i.e. Carry-In/Mail-In
Service*, InstantExchange Warranty Service*), along with details and conditions of each, are available at the time of your call
to the live technical support number(s) above or via the website at www.canontechsupport.com
<http://www.canontechsupport.com>. Please note that under the InstantExchange program, a replacement product will be
provided to you prior to your return of the defective product. Since the defective product becomes the property of Canon USA
at the time of the exchange, the defective product must be returned in the shipping materials provided. If the defective
product is not returned, as directed, you will be responsible for the value of the replacement product, for which Canon USA
may invoice you.
This limited warranty gives you specific legal rights, and you may a lso have other rights, which vary from state to state.
*Support program specifics are subject to change without notice.
Canon U.S.A., Inc.
Canon U.S.A., Inc.Canon U.S.A., Inc.
Canon U.S.A., Inc.
One Canon Plaza
One Canon PlazaOne Canon Plaza
One Canon Plaza
Lake Success, NY 11042
Lake Success, NY 11042Lake Success, NY 11042
Lake Success, NY 11042
USA
USAUSA
USA
Canon is a registered trademark of Canon Inc.
i9900_QSG_US.book Page 84 Wednesday, January 7, 2004 6:09 PM