Canon P-I9900-QSG-1203 - page 88

Appendix

84

Canon USA offers a full range of customer technical support* options:

• Interactive troubleshooting,

e-mail technical support, the latest driver downloads and answers to frequently asked

questions (www.canontechsupport.com <http://www.canontechsupport.com>)

• Toll-free live technical support within the limited warranty Monday-Saturday (excluding holidays) at 1-800-828-4040

• The location of the ASF nearest you for carry-in service (1-800-423-2366)

If the problem cannot be corrected by using one of the above technical support options, repair op tions (i.e. Carry-In/Mail-In

Service*, InstantExchange Warranty Service*), along with details and conditions of each, are available at the time of your call

to the live technical support number(s) above or via the website at www.canontechsupport.com

<http://www.canontechsupport.com>. Please note that under the InstantExchange program, a replacement product will be

provided to you prior to your return of the defective product. Since the defective product becomes the property of Canon USA

at the time of the exchange, the defective product must be returned in the shipping materials provided. If the defective

product is not returned, as directed, you will be responsible for the value of the replacement product, for which Canon USA

may invoice you.

This limited warranty gives you specific legal rights, and you may a lso have other rights, which vary from state to state.

*Support program specifics are subject to change without notice.

Canon U.S.A., Inc.

Canon U.S.A., Inc.Canon U.S.A., Inc.

Canon U.S.A., Inc.

One Canon Plaza

One Canon PlazaOne Canon Plaza

One Canon Plaza

Lake Success, NY 11042

Lake Success, NY 11042Lake Success, NY 11042

Lake Success, NY 11042

USA

USAUSA

USA

Canon is a registered trademark of Canon Inc.

i9900_QSG_US.book Page 84 Wednesday, January 7, 2004 6:09 PM

Contents

Main i Photo Printer Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Customer Technical Support Sequence* Ordering Information Page Conten ts Conten tsConten ts Conten ts Basic Printing Basic PrintingBasic Printing Basic Printing Turning on the Printer 1 Loading Paper 4 Users Guide 1 2 5 3 drying times, refer to the instructions packaged with your media. Note Do not stack more than 50 sheets in the paper output tray. Using Specialty Media Photo Application Guide Users Guide. Page 9 Printing with Windows 1 (1) 10 3 11 4 12 Printing with Macintosh Paper SizePaper Size 1 2 Paper Size. 3 Page Page Advanced Printing Advanced PrintingAdvanced Printing Advanced Printing Printing Photographs Directly from a Digital Camera 16 1 2 3 4 17 Default Camera Settings 18 About Paper Size and Paper Type About Image optimize About Date print 1 2 Menu 1 2 3 21 Adjusting the Print Quality for Photographs CD-ROM Setup Software & ? ?? ? 2 3 4 3 1 2 4 2 3 4 Page Page 2 3 4 5 6 1 2 3 4 Page Using the Printer Driver Options Page Using the Bundled Software Easy Setup Instructions Users Guide Photo Application Guide 32 1 2 33 3 4 Page 35 Printing Borderless Photographs with Macintosh Setup Software and Users Guide CD-ROM 1 2 37 3 4 Printing Maintenance Printing MaintenancePrinting Maintenance Printing Maintenance Replacing an Ink Tank Page Page 1 2 3 42 4 5 43 When Printing Becomes Faint or Colors are Incorrect Step 2 Step 3 Step 1 3 45 3 Page Pattern Check dialog box on your screen. 48 Print Head Cleaning 3 Page 3 50 Page Print Head Deep Cleaning 3 Page 54 3 Page Aligning the Print Head 3 (3) (4) (5) (6) 4 59 2 BJBJ BJ Printer Utility Printer UtilityPrinter Utility Printer Utility dialog box. 3 4 (2) (3) (4) Troubleshooting TroubleshootingTroubleshooting Troubleshooting Cannot Install the Printer Driver Setup Software & Users Guide CD- ROM Easy Setup Instructions The USB 2.0 Hi-speed Connection Does Not Work Properly Print Quality is Poor or Contains Errors Page Troubleshooting Printer Hardware Page Paper Does Not Feed Properly Handling Error Messages When a printer error occurs, the POWER/ERROR POWER/ERRORPOWER/ERROR Number of Flashes Possible Cause Try This Number of Flashes Possible Cause Try This An Error Message Appears on the Screen Page Cannot Print Properly from the Digital Camera Camera Error Message Possible Cause Try This Easy Setup Instructions Page Appendix AppendixAppendix Appendix 14 Setup Software & Users Guide CD-ROM 1 Users Guide Table of Contents Your printer's electronic User's Guide, located on the Index Setup Software and User's Guide CD- ROM Printing Media Specifications Printer Bubble Jet Direct Print Printer BJ Printer Driver Systems Requirements Additional Systems Requirements for Electric Manuals Safety Precautions Caution You may cause injury or damage the printer if you ignore any of these safety precautions. Regulatory Informatio n CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) Page Index 85 Index A B C D R S T U V Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Customer Technical Support Sequence* Ordering Information i Photo Printer