Canon S600 quick start Troubleshooting, Problem, Try This

Models: S600

1 48
Download 48 pages 63.9 Kb
Page 35
Image 35
See the troubleshooting topic “Paper jams in the printer” on page 27.

 

 

 

 

Troubleshooting

 

 

 

 

 

Problem

Possible Cause

 

 

Try This

 

 

 

 

 

Printer does

3 orange flashes

See the troubleshooting topic “Paper jams in the printer” on page 27.

not print

(paper jam)

 

 

 

(continued)

 

 

 

 

4 orange flashes

One of the ink tanks is empty. Replace it. See “Monitoring Ink Levels”

 

 

(empty ink tank)

on page 19 and “Replacing Ink Tanks” on page 20 for more

 

 

information.

 

 

 

 

 

 

7 orange flashes

Remove and re-install the printhead.

 

(defective

Also ensure that the protective tape has been removed.

 

printhead)

 

If re-installing the printhead does not resolve the problem, contact the

 

 

 

 

Customer Care Center to replace it with a new one.

 

 

 

 

 

 

8 orange flashes

The printer has a built-in waste ink tank to hold the ink consumed

 

(waste tank

during printhead cleaning. Press the RESUME button to restart

 

almost full)

printing, then contact the Customer Care Center to have the waste ink

 

 

tank replaced immediately.

 

 

 

 

 

 

Printer flashes

When the lamp flashes green, the printer is warming up or is receiving

 

green only

print data from the computer. This is not an error condition.

 

 

 

 

 

Low ink alert

One or more of

When Backgrounding is turned on, you can confirm the low ink alert in

displays in

the ink tanks is

the BJ Print Monitor. See the S600 User’s Guide on the Setup Software

the BJ Print

low

& User’s Guide CD-ROM for more information on using the BJ Print

Monitor

 

Monitor.

 

 

After the alert displays, you can continue printing for a short time, but

 

 

have a replacement ready to install.

 

 

 

 

Windows

 

 

 

 

The low ink alert displays in the BJ Status Monitor. Click the

 

 

 

 

Ink Information tab to determine which ink tank is low.

 

 

 

 

Mac OS

 

 

 

 

 

 

 

 

The low ink alert displays in a status dialog before a print job

 

 

 

 

starts.

 

 

 

 

 

 

 

 

 

Error

Printer is out of

 

 

Windows

message

paper

 

 

The BJ Status Monitor opens and displays a message when an

displays in

 

 

 

error occurs.

the BJ Status

Ink is low

 

 

Read the error message, then click the Guide tab to display

Monitor

 

 

 

 

 

more information about solving the problem.

 

 

 

 

 

Paper jam

 

 

Mac OS

 

 

 

 

 

 

If Backgrounding is turned on with the Chooser, the BJ Print

 

Printhead

 

 

 

 

 

Monitor displays an error.

 

 

 

 

installed

 

 

 

 

 

Follow the instructions in the message to resolve the problem.

 

incorrectly

 

 

 

 

 

 

 

 

 

 

See the S600 User’s Guide on the Setup Software & User’s

 

 

 

 

Guide CD-ROM for more information on error messages.

 

 

 

 

 

31

Page 35
Image 35
Canon S600 Troubleshooting, Problem, Try This, See the troubleshooting topic “Paper jams in the printer” on page