Troubleshooting

Problem

Possible Cause

Try This

 

 

 

Printer is not

Bad cable

Replace the printer cable.

responding

 

 

Computer and/or

Reboot the computer and/or reset the printer.

(continued)

 

printer needs to

1. To reboot the computer, close all open applications, then restart.

 

be reset

 

2. To reset the printer, turn it off, then on again.

 

 

 

 

 

Printer tried

Ink tanks are not

Check the ink tanks, and reseat them if necessary. See “Replacing Ink

to print but

seated properly

Tanks” on page 20.

no ink on

 

 

 

 

paper

Printhead

Verify that the printhead is working properly. See “Printing a Nozzle

 

clogged

Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.

 

 

If necessary, perform multiple printhead cleanings. See the S600

 

 

User’s Guide on the Setup Software & User’s Guide CD-ROM for more

 

 

information.

 

 

 

 

Ink tanks may

Verify that you have sufficient ink in the ink tanks. See “Monitoring

 

need to be

Ink Levels” on page 19.

 

replaced

If necessary, replace the ink tanks. See “Replacing Ink Tanks” on

 

 

 

 

page 20.

 

 

 

 

Printhead may

Verify that the printhead is working properly. See “Printing a Nozzle

 

need to be

Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.

 

replaced

If necessary, perform multiple printhead cleanings. See “Cleaning the

 

 

 

 

Printhead” on page 22 or the S600 User’s Guide on the Setup

 

 

Software & User’s Guide CD-ROM for more information.

 

 

 

Troubleshooting Printed Output

Problem

Possible Cause

Try This

 

 

 

Printed

One or more ink

Verify that each ink tank is lined up with the correct color label in the

colors are

tanks installed in

printhead. For more information, see “Replacing Ink Tanks” on

incorrect

the wrong

page 20.

 

position

If ink tanks were placed in the incorrect color slots in the printhead,

 

 

 

 

after switching the tanks to their correct slots, perform at least two

 

 

printhead cleanings to remove the incorrect residual colors from the

 

 

printhead. For procedures, see “Cleaning the Printhead” on page 22.

 

 

 

 

Incorrect Color

Windows

 

Adjustment

1. On the Main tab of the S600 Properties window, confirm

 

setting

that Color Adjustment is set to Auto.

 

 

2. If Manual is set, click the Defaults button on the Manual

 

 

Color Adjustment window.

 

 

 

28

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Image 32
Canon S600 quick start Troubleshooting Printed Output