Cary Audio Design Cinema 11 owner manual Service And Care, Care And Cleaning, Factory Service

SERVICE AND CARE

CARE AND CLEANING

The cabinet housing and front panel of the Cinema 11 may be cleaned with a soft cloth and Windex or a window cleaner. The frequency of cleaning will be governed by how many hours the Cinema 11 is operated and by operating environment cleanliness.

FACTORY SERVICE

Careful consideration has been given to the design of your Cinema 11 processor to keep maintenance problems to a minimum. Any problems or requests for service should be referred to our Customer Service Department at 919-355-0010. DO NOT return the Cinema 11 to the factory without a return authorization number (RA) from the Customer Service Department.

Cary Audio Design will assume no responsibility if the shipping company refuses to pay for damage due to your improper packing or lack of insurance should the unit be lost or damaged in shipment. Please retain and always use the original shipping carton for shipping the player.

NON-WARRANTY REPAIRS

Cary Audio Design will provide repair service for its products charging on a time and expense basis. At this time, the standard non warranty service bench fee is $125 with all parts used for repair charged extra. This may change and is not a quote for service. Please call us at 919-355- 0010 for more information about out of warranty service and repair fees.

CAUTION - Never remove or insert the back panel AC plug when the unit is on or the ac cord is plugged into the wall.

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