MACINTOSH
TROUBLESHOOTING 39
1. On the Storage Server's System>Printer screen, check the
Printer Object Type. If this is not correct, the Storage Server's
printer will not be listed on the Macintosh. Check the Printer's
User Manual for this data, or contact the printer supplier.
2. On each Mac, check that the Printer Driver is installed.
If not using a LaserWriter, each Mac must have the printer
driver for the printer installed. Otherwise, the correct printer
type can not be selected, so the Storage Server will not be
listed.
Problem 3:The printer does not work at all, or does not work properly.
Recommendation 3:On the Storage Server System Printer screen, check the following:
1. Printer Connected to the Storage Server is set correctly
("LaserWriter" or "Other").
2. Printer Object Type is set correctly. If this is incorrect, then
Mac clients may be able to select an incorrect printer.
Problem 4:The printer was working, but now it doesn't. The printer seems
OK, and no error message is displayed.
Recommendation 4:This can happen if the amount of free Storage space is not sufficient to spool
(queue) the print job. Storage Usage can be checked using the
Status>Storage screen on the Administrator interface. If this is the
problem, you must delete some print jobs, as follows:
1. Using the Administrator interface, select Status>Printer.
2. Use the Delete current job to delete the current print job, or
Delete all jobs to delete all print jobs.
Also try this if for some reason a print job or jobs does not print correctly.
Problem 5:When using the Web interface, some of the data will not fit on
the screen, and there is no scrollbar.
Recommendation 5:You must reduce the font size. In your browser, select View>Font s to
change the font size.